Your Phone - dial pad missing

Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with the app.

Please try the following methods below to fix this issue. There may be some steps you've already performed but it would be best if you try it again just to make sure.

Method 1: Update Your Phone app

Open Microsoft Store then Click 3 dots

Select Download and Updates

Update Your Phone app or click Get Updates

Method 2: Reset the Your Phone app

Press Start then search and type Apps and Features

Search and select Your Phone App on the list

Click advanced options

Select Reset

Method 3: Reinstall Your Phone via PowerShell.

Press Windows key+X then select PowerShell (Admin)

Copy and paste the command below then press Enter

get-appxpackage *Microsoft.YourPhone* | remove-appxpackage

After that, Please try the methods below to reinstall Your Phone app.

Open Microsoft Store then search Your Phone app

Click Install

Or try this to install Your Phone app via Powershell.

Press Windows key + X

Click and Run Windows PowerShell(Admin)

At the command prompt, copy and paste the following then hit Enter:

Get-AppXPackage *Microsoft.YourPhone* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

You may also try the solutions provided on the support link below.

https://support.microsoft.com/en-us/topic/troub...

Hope this helps and looking forward for good results.

Kind regards,

Louie

Hi Lemiral. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

I'll give you everything possible for fixing Your Phone app. Even if you've tried a step please try it over in sequence here:

1. Make sure it's set up right, or uninstall it from PC and phone restart both, and then do it over following these steps:

https://allthings.how/how-to-connect-and-sync-a...

https://www.youtube.com/watch?v=-s19xhPggJo

2. If it won't work properly then try resetting the App in Settings > Apps > Apps & Features > Your Phone > Advanced Options > Repair and then Reset. Restart PC. 3) Next try re-registering the app using all options here:

https://www.elevenforum.com/t/reset-uwp-app-to-...

4. If those don't work then try the latest fixes working for Your Phone app in Windows 11:

https://appuals.com/your-phone-app-not-working-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://www.bitcoinminershashrate.com/your-phon... (Avoid all ads, author is astute, you could chat with him in Comments)

https://techwiser.com/fix-microsoft-your-phone-...

https://www.thewindowsclub.com/your-phone-app-n... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://support.microsoft.com/en-us/topic/troub...

https://www.youtube.com/watch?v=z0QdAtTaoUM

I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved. ________________________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

You take care and keep safe always.

Sincerely,

Louie

Hello Louie,

Unfortunately, this did not solve my problem. After reinstalling Your Phone on my Win11 PC it still shows the same behaviour.

I can connect my PC and my phone and it will sync everything, my calls, photos, messages, etc. The only thing that doesn't work is the dial pad.
It keeps trying to connect but it doesn't work. My Bluetooth connection on my PC says I am connected with my phone, but my phone doesn't say that I am connected with my PC.
P.S. I just reinstalled both apps (PC and Mobile) and now it won't connect anymore. I am past the initial setup but now stuck at "Connect your phone and PC". I already removed the Bluetooth connections, but now they are constantly switching between "Connected" and "Paired".

Best regards,
Simon