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Windows Scan app not working

Anonymous
2022-02-15T07:15:02+00:00

I go to scan something, and the scanner scans everything perfectly fine but the scan app from windows says

"Problem scanning, there was a problem scanning please try again later"

I have no idea what to do and need it to work, can anyone be of help please and thank you?

Windows for home | Windows 11 | Microsoft Store

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  1. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2022-02-15T08:01:27+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

    Method 1. Repair Windows Scan app

    Go to Settings> Apps> Apps and Features

    Look for the Windows Scan app then click Advanced options

    Click Terminate then click Repair then click Reset

    Restart the PC and check again.

    Method 2. Reinstall the Windows Scan app

    Go to Settings> Apps> Apps and Features

    Look for the Windows Scan app then Click uninstall

    Then kindly reinstall from here: https://www.microsoft.com/en-us/p/windows-scan/...

    Method 3. Use Windows Fax and Scan instead

    Press Windows key + R then type in:

    wfs

    Then hit OK and try to scan from that.

    Let me know how does it go and I hope that helps.

    Bernard

    Independent Advisor

    5 people found this answer helpful.
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  2. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2022-02-16T01:28:39+00:00

    You are always welcome.

    1 person found this answer helpful.
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  3. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2022-02-16T14:36:33+00:00

    I see thanks, If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link: https://answers.microsoft.com/en-us/windows/for...

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  4. Anonymous
    2022-02-16T07:42:14+00:00

    I lied. it worked for a few hours then started doing it again

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  5. Anonymous
    2022-02-15T22:39:33+00:00

    got it working thank you very much :)

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