Share via

I can't get my driver installed

Anonymous
2022-02-26T23:55:00+00:00

Hello, I've been having something wrong with my processor driver, I can't install the driver that I have, the driver that I have is an intel core i5-5200u, whenever I go to the intel site and download the driver installation, it says "installing intel 5500 driver", but I don't have that driver, I literally have another one but it still installs that one, since I don't have MY driver installed, games have been acting slow for me and not performing well, when I download from other sites it gives me an error saying the driver couldn't be installed somehow, someone help.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. JosephT71 9,210 Reputation points
    2022-02-27T00:53:08+00:00

    Your i5-5200u contains the Intel HD Graphics 5500 GPU, that's why it needs that driver.

    https://ark.intel.com/content/www/us/en/ark/products/85212/intel-core-i55200u-processor-3m-cache-up-to-2-70-ghz.html

    https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html?wapkw=i5-5200u

    You installed the correct GPU driver, it's a slow CPU that's why it's slow. Nothing to do with installing the incorrect driver.

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-02-27T02:07:48+00:00

    Oh, ok.

    0 comments No comments