Good Day Gunn,
I appreciate your time getting back to this thread, please proceed with the steps below.
-Go to Settings
-Click Update and Security
-Click Troubleshooter then Additional troubleshooter.
-Look for Playing Audio and run the troubleshooter.
-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.
-Go to Control Panel
-In Control Panel, select Large icons from the View by drop down menu.
-Select Sound.
-Select the Recording tab
-Right click the Microphone and click Enable.
-Right-click it again and select Set as Default Device.
-Right click Microphone and click Properties.
-Click the Levels tab, then drag the volume slider towards the largest value.
-Click OK
-Click Advance Tab
-Uncheck the box to "Allow application to take exclusive control on this device"
Restart and check the Microphone volume.
If issue persist, proceed with these steps.
-Go to Device Manager
-Expand the Sound and Video Game Controllers
-Look for Audio driver that was installed
-Right click and Uninstall
Once uninstalled go to this link below and download and install the drivers.
https://dl.dell.com/FOLDER08036635M/1/Realtek-H...
https://dl.dell.com/FOLDER08153228M/1/Cirrus-Lo...
Once downloaded and installed restart your computer and check.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T