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Wifi option not showing up.

Anonymous
2022-03-20T03:48:30+00:00

Hi,

I’ve been trying to connect to the wifi all day but the option for it is just not showing up.

I’ve tried to reset the network settings, i’ve tried to go to the device manager and update my wifi from there but it isn’t showing up, I’ve tried to troubleshoot about everything and it says nothing is wrong. I’m not sure what else to do. Can anyone help me fix this?

Thank you

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2022-03-20T04:55:06+00:00

    Hi athenashow-

    Thank you for your detailed reply and i do apologize it didn't work on your end. Lets ask our colleagues if they do have insights on this.

    Regards.

    Kevin B.

    1 person found this answer helpful.
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  2. Anonymous
    2022-03-20T04:42:41+00:00

    Hi athenashow-

    Thank you for keeping me posted. Have you tried to check on different area and see if you are on the range of the Wi-Fi?

    Also, kindly check if your airplane mode is off on your device.

    Can you try if your laptop can connect using hotspot on your phone?

    Thanks,

    Kevin B.

    Independent Advisor

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  3. Anonymous
    2022-03-20T04:34:22+00:00

    Hi Kevin,

    Thanks for the fast reply!

    I was able to connect before but unfortunately I don’t have a modem because I’m at a college and it’s a community wifi.

    Do you know if anything else will help? If not it’s okay!

    Thanks for the help!

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