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system service exeption

Anonymous
2022-02-13T13:45:03+00:00

my computer keeps on switching off. It only happens when not in use never whilst I am using it

the most recent time I switched it on it came up with a blue screen which said "system service exception Twd64F.sys" any ideas what the issue is?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-03-20T03:06:55+00:00

    I had the same issue, and it was my techloq filter that was causing it.

    I reached out to Techloq tech support, and they had it fixed within minutes by updating the version on my filter.

    3 people found this answer helpful.
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  2. Igor Leyko 110.6K Reputation points Independent Advisor
    2022-02-13T14:23:50+00:00

    Hi,

    My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

    The file you've mentioned is a part of Techlog Filter app.

    Run recovery environment, run command prompt and delete this file. It may be located in C:\Program Files (x86)\Techloq Filter\ folder.

    Then update this app or an app that installed and use it.

    2 people found this answer helpful.
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  3. Anonymous
    2022-02-13T19:27:23+00:00

    what will deleting it do?

    and what do you mean by checking installed files?

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  4. Igor Leyko 110.6K Reputation points Independent Advisor
    2022-02-13T15:37:39+00:00

    Please delete Twd64F.sys file, this should allow to boot normally. Then check a list of installed apps.

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  5. Anonymous
    2022-02-13T14:34:49+00:00

    thanks for reply

    sorry i don't understand

    i need the techloq filter app so how can i delete it

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