My wifi has decided to disconnect at random intervals and I don't know why

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you are having problems with your Internet connection.

Could you share your computer model? Press Windows+R, type msinfo32 and click OK, when opening the info window, send me a printscreen please.

Please perform all procedures below and check if the problem persists.

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer.

Restart the computer and see if the behavior still persists, follow the procedure below.

Method 2

Problems solution.

The Troubleshooting section of the Control Panel includes more than a dozen network, Internet, audio and video troubleshooting and program compatibility. Problem Solutions are not designed to solve all problems, but they usually save time and avoid major concerns.

1. Press WIndows + I to open the settings window;
2. In the search window type Troubleshooting and select the Recommended Recommended Troubleshooting option;
3. Select "Start Operation" > "Internet Connections";

If not, I recommend that you do the procedure below.

Method 3

1. Press Windows + X, select Windows Powershell (Admin);
2. In the window, copy and column the operating commands below, pressing Enter at the end of each line:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

Test and see if the behavior is repeated, if the behavior continues and perform the next procedure.

Method 4

Change DNS

1. Press Windows + Q, type in the Control Panel search bar and access;
2. In Control Panel, access Network and Internet, and then Network and Sharing Center;
3. In Network and Sharing Center, click on change adapter settings;
4. Now right-click on Ethernet and select Properties, an Ethernet Properties window will open select TCP/IPv4 click on the Properties button;
5. On the General tab, select Use the following DNS addresses:

Preferred DNS server: 8.8.8.8

Alternative DNS server: 8.8.4.4

Verify that the problem is resolved.

Method 5

Resetting network settings

1. Press the “Win ​​+ I” keys together to enter the Windows “Settings” menu;
2. Then, enter the item "Network and Internet";
3. From the "Status" tab, look for the "Network reset" item and click on it;
4. On the new screen, click on “Restore Now” and restart your computer as prompted.
5. After performing this procedure, the machine may take a while during the next startup, but just wait for it to be back to normal the next time. If you use a Wi-Fi network, be sure to connect to it again to use it again.

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

There isn't anything that you or Microsoft can do about your Nextlink service. That's entirely between you and Nextlink, who provides the service in the first place. Nextlink brings the internet to your router.

You do have the ability to affect your local network. Your local network includes your router and all the devices connected to your router. Here are three steps that you can take:

1- The Low Hanging Fruit Method.

Turn off the power to your router. Also turn off the power to your modem, if you have a modem. Now wait 30 seconds. This lets the power fully drain from these devices, so all data held in caches will be lost - this is what you want. Now power up your router (and your modem) and give them 2 or 3 minutes to set themselves up again. Once this is done, restart your computer.

This procedure removes all the data in your equipment's caches. This is a safe thing to do.

2- Setup Your Local Network Correctly

Many posters here try to setup their local networks through Windows. This isn't correct. Your router creates and manages your local network, so you need to setup your local network in your router.

Start by undoing any network settings that you made in Windows, to the best of your ability. Then dig up your router's owners guide. It will have detailed, step-by-step instructions for setting up your network.

3- Remove Interference

WiFi is essentially a radio signal and, like all radio signals, is subject to interference from many sources, like nearby walls, metal objects, other devices on the same frequency band and neighboring networks. If you've gone through the first two steps and still have trouble, we can show you how to identify and eliminate sources of interference.

All the above advice is based on two important stipulations: (1) your WiFi adapter is supported on Windows 10 and is using a Windows 10 driver; and (2) your WiFi adapter and your router use the same WiFi standard, like 802.11ac.