Microsoft IPP Class Driver-will not allow my printer to print in color

Question

Microsoft IPP Class Driver-will not allow my printer to print in color

Anonymous

Hello,

I realized that my printer which is a Brother MFC_J995DW Printer, no longer prints in color and does not give that option when the print screen comes up.

Apparently the model: Microsoft IPP Class Driver features are no color and only offers grayscale and monochrome. I would like to either uninstall this Microsoft IPP Class Driver or somehow go back to my old settings. I really need the option to print in color.

I have already updated my printer's driver, which they gave me this: Microsoft IPP Class Driver

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2 answers

Answer 1

On my end, in Settings>Bluetooth & Devices>Printer Properties>"Advance" tab, I had to select the printer driver that has the same name of the printer, and then select "Apply"; and then reselect the Microsoft IPP Class Driver and select "Apply," before the "Color" option and other features of the printer were available in Settings and elsewhere.

Answer 2

Hi Yang. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

I would Clean Install the printer which always works, lasts longer and actually saves time. Windows still needs the full feature software to properly run all the features of a printer/scanner, just a driver and/or the new apps are not mature enough to be fully reliable. Follow these steps:

Power up the printer, if wired unplug it's USB cable from PC.
Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.
Use one of these methods to remove all of the old printer drivers:

https://www.translatetheweb.com/?ref=TVert&...

If you receive an error that printer driver is in use, try these steps:

https://translate.google.com/translate?sl=auto&...

Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. Restart PC.
Go to the printer model’s Support Downloads webpage to download and install the latest full software package. Now is also the time to check for any newer printer firmware to install which matters a lot.
Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

Older software may need to be installed in Compatibility Mode to run correctly:

https://www.translatetheweb.com/?ref=TVert&...

If you have further problems reply back with results of each step.

Once it's installed and you've run a test print, then scanned it to see that it opens on the desktop, open the Printer software and go into its Settings to set the scan-to file location you prefer, also the email app you want opened for Scan to Email, if applicable.

I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we are done, I will keep working with you until it's resolved.

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Microsoft IPP Class Driver-will not allow my printer to print in color

2 answers