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Windows 11 corrupt profile

Anonymous
2022-03-09T04:42:04+00:00

I booted up my laptop to continue finishing my work (please keep in mind that I have been up to date with all the updates as well as the optional updates) and make a back up for it since I forgot to do so the night before I shut down my laptop but I was greeted with a message saying something about needing to re-install everything. I clicked ok and after the loading screen transitioned tobmy lock screen, I was then showed a message saying "Preparing Windows". Upon entering the desktop, my desktop wallpaper has been changed to the default wallpaper of Windows 11 but my apps on my desktop were still there. Everything but Chrome wasn't working (everytime I open a different app it just closes) so I tried to search for a solution. It says that this is due to a profile corruption and that I could either get a clean install of Windows 10 or 11 or stay in safe mode while trying to fix the problem. The things is, command keys don't even work for me anymore. When trying to open Run, it just closes as soon as it starts. Please help!

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2022-03-09T05:34:47+00:00

    Hello, how are you?

    My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

    I understand that you had issues with your username, I'm sorry about that.

    Probably Windows must have entered a temporary account after your user corrupted, check by accessing the folder C:\Users\ if you have any folder with the name TEMP.

    If so, you will need to perform the following procedure.

    First you restart the computer at least 4 times to find out if the problem persists, in some cases after insisting on restart it is corrected, otherwise, proceed with the procedure below please.

    1. Open the “Windows Registry Editor”. To do this, press the shortcut keys “WinKey + R” and enter the command “regedit” (without the quotes);
    2. Step 3. In the left column, navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.” and expand the “ProfileList” key;
    3. In the ProfileList key you will find several entries, corresponding to the various profiles present in the system. Look for the “S-1-5” key (SID key) followed by a long number and on the right, analyze the name contained in “ProfileImagePath”;
    4. Your profile will be easy to find, as you will see two identical keys, one of which ends in “.bak”.

    You will find two keys with the same number, for example:

    S-1-5-21-1590167473-4267824186-2435678551-1008 (Excludes this)

    S-1-5-21-1590167473-4267824186-2435678551-1008.bak (rename this key by removing .bak)

    1. Make the following change:

    Delete the key: S-1-5-21-1590167473-4267824186-2435678551-1008 (check that the “ProfileImagePath” field contains the word “Temp”).

    1. Now with the right mouse button choose “Rename” in the second key and remove the “.bak”. You are ready, the next time you start Windows 10, the problem will be solved.
    2. Restart the computer.

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    30+ people found this answer helpful.
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  2. Anonymous
    2022-03-11T00:39:02+00:00

    Only the options on the link, if you can't, I believe the only option is to apply a Factory Reset, to be able to reconfigure the user and resume access to your Windows.

    Step 1

    Create installation media on this computer or other if necessary.

    Follow the guidelines on the link below, please:

    https://www.yourwindowsguide.com/2021/09/create...

    Step 2

    Configure in your computer's BIOS to start via the USB installation.

    ***If you have any questions on how to start the USB installation, you can refer to this guide please.

    https://www.groovypost.com/howto/bios-uefi-setu...

    1. Boot with the Pen Drive;
    2. When the installation window appears, click Repair your computer;
    3. Click Troubleshooting;
    4. Advanced options;
    5. Click Restore PC > Choose between "Keep Files" or "Remove All".

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    6 people found this answer helpful.
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  3. Anonymous
    2022-03-10T19:20:41+00:00

    Please check if the same issue occurs in Windows Safe Mode.

    https://support.microsoft.com/en-us/windows/sta...

    If you can log in, try to apply the procedures in safe mode.

    2 people found this answer helpful.
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  4. Anonymous
    2022-03-10T20:26:58+00:00

    Is there any other way to get into safe mode? Like I said I can't open any other apps other than chrome and my antivirus as well as keyboard commands

    1 person found this answer helpful.
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  5. Anonymous
    2022-03-10T14:37:09+00:00

    Hello there! As stated in my problem, I am unable to open any applications nor use any shortcut keys. The only applications I can open are Chrome and my antivirus. I can't open file explorer since it would close once I try to open it using the recycle bin in my desktop and whenever I open settings it gives me the error saying that it doesn't have the application to run the said program.

    I am still unsure on what to do and unfortunately I cannot perform the steps said here since I can't open or run anything other than chrome and my antivirus.

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