Windows 11 - Video player full screen tearing / mispositioning

Question

Windows 11 - Video player full screen tearing / mispositioning

Anonymous

First off, for me this is not a huge issue, the work-around for now is exiting full screen and re-entering it to position the full-screened video player properly, but its an interesting issue that I can't seem to find any info about, so I thought I would share - perhaps it will help someone, including myself.

This is a minor issue I noticed when full-screening a video player; be it VLC, Youtube, Twitter, other websites' / media players' full-screen mode - to explain, here is a scenario:

I opened Firefox to browse Twitter - I find a video, I put it on and I press F to full-screen the video player. Below is the screenshot unpainted (content hidden). It's difficult to see, but that is a full screen, from top-left corner of my entire monitor screen area, to the lower right corner.

Here is the screenshot with the entire Twitter/Firefox window removed:

As you can see, the desktop background is visible on the left and upper edges of the screen.

This is not unique to Twitter or Firefox - VLC media player also does this; when you enter full-screen mode sometimes this will happen. You then need to exit full screen and go back in again and the media will be positioned properly, blocking the desktop background as it should.

The thing's I've tried:

Ran Firefox without addons.
Reinstalled Firefox.
Reinstalled VLC.
Updated Windows.
Updated GPU Driver.
Reinstalled GPU driver.
Reinstalled GPU driver again using DDU.
Reinstalled OS - full boot drive wipe & install from boot. (not because of this issue, for something else)
Tried Chrome just to be safe, as I never use it - still happens. Idk how it would even have helped with VLC or potentially other Windows-installed media players.
Disabled hardware-accelerated GPU scheduling & Variable refresh rate.

So I'm switching back to Firefox now and giving up troubleshooting. In the meantime, if anyone has any suggestions, I'd be happy to try them - again this doesn't bother me too much, but it's an interesting problem. I'd wager its Windows 11 related, as this never happened before I upgraded; and has been happening since day 1 of upgrading.

Thanks!

Edit: I should have added - the frequency of this happening is roughly 4-5 times throughout the day. I don't know anyone else who uses Windows 11 yet, so I can't say if its happening for others.

PC Specs:

Motherboard: Aorus Z390 Pro

CPU: Intel Core i7-9700K

RAM: Corsair Vengeance RGB Pro 32GB (4x8) 3200MHz CL16

GPU: Gigabyte Geforce RTX 2060 Super OC 8GB

Boot drive: Sabrent Rocket 1TB NVMe SSD

Second drive: WD 1TB 7200RPM HDD (~7 years old now)

Third drive: Seagate BarraCuda 3TB 5400RPM HDD

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

Answer 1

I have the same issue. So frustrated with new system.

I just tried something this afternoon.

double screen:

1)

Left: 1920*1080 @ 75Hz

Right: 3840*2160 @ 60Hz

The issue happens

2)

Left: 1920*1080 @ 60Hz

Right: 3840*2160 @ 60Hz

The issue is resolved, but I will keep monitoring the status.

update on 6/28/2022

with recent updates (2022-06 Cumulative Update for Windows 11 for x64-based Systems (KB5014668)), YouTube full screen issue is resolved on Chrome, but not on Firefox

two screens setting

Left: 1920*1080 @ 75Hz

Right: 3840*2160 @ 60Hz

Answer 2

Hi Kirk,

Thank you for your reply!

"But before we come to a conclusion, we might as well try disabling all graphics devices. Including Nvidia and Intel.

After disabling these two display devices, try opening the full-screen video again to see if the problem occurs."

Just to clarify, what do you mean by disabling all the graphics devices? I don't have the intel UHD driver installed as I don't use on-board graphics at all and I was lead to believe that installing the driver will make the cpu do work unnecessarily - though this has been debunked for me recently so I will be installing that at some point.

I only have my GPU as a display adapter, if I disable that, well.... I won't have any display, so full-screen or not will be irrelevant. I assume I'm misunderstanding what you're asking?

For the record, I have 3 screens connected and this misframing issue happens an all 3 since Win 11. They rock the following resolutions & refresh rates:

Left: 1440 * 900 @ 60Hz

Center: 1920*1080 @ 144Hz

Right: 1920*1080 @ 75Hz

I haven't actually tried disconnecting 2 and seeing if that fixes it or not, but it doesn't much matter because I won't give up 2 of my displays for this minor issue :D

Thank you!

Answer 3

Hi 995.Unknown,

Thanks for your post in Microsoft Community.

I understand that you are having a problem with tearing areas and you can see the text in the taskbar when playing a video in full screen.

I noticed that you tried a lot of methods, and it looks like the problem might actually be caused by Windows itself.

But before we come to a conclusion, we might as well try disabling all graphics devices. Including Nvidia and Intel.

After disabling these two display devices, try opening the full-screen video again to see if the problem occurs.

Please feel free to let me know how it goes.

Kirk | Microsoft Community Support Specialist

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Windows 11 - Video player full screen tearing / mispositioning

3 answers