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Windows 11 is not showing my microphones

Anonymous
2022-02-27T07:12:16+00:00

So I updated to Windows 11 and now I only have one mic on my Razer Nari Headset and my USB camera as listed.

I have attached to my PC a Blue Snowball Microphone

I also have a back up Hyper X Cloud Stinger headset, the head set works for output but there is no listing for the microphone as there was previously.

What is going on. I need some help as I have tried to disconnect and reconnect the headset and the snowball to no avail. It is getting very frustrating.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-02-27T07:46:12+00:00

    Good Day BrettW105,

    My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

    First, you need to check if the microphone works using a different device for us to check if the issue is with your computer or the headset itself.

    If the microphone is not working using a different device means it is faulty.

    If the microphone works using a different device proceed with the steps below.

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and Speech and run the troubleshooter.

    -Go to Device Manager

    -Expand the Sound and Videogame controller

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Connect the headset and proceed with the steps below.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Recording tab

    -Right click the headset Microphone and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Microphone and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click OK

    -Click Advance Tab

    -Uncheck the box to "Allow application to take exclusive control on this device"

    Turn on Microphone Privacy in each app.

    Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

    Then, allow apps access to your microphone.

    Once you've allowed microphone access to your apps, you can change the settings for each app.

    Restart and check the Microphone.

    If issue persist, let's download the updated driver.

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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