The connection has timed out

Hi and thanks for reaching out. My name is Bernard a Windows fan like you and I'll be happy to help you out today.

This problem actually occurs when there is a problem with your internet configuration and driver, kindly follow the steps below and I hope this helps.

First what we will do is enable WWAN and WLAN services, these services are essential to run the Wireless and wired connection perfectly.

• Open Services (Press Windows key + R then type in services.msc then click OK)

-Look for WLAN Autoconfig and WWAN Autoconfig> Right-Click Properties and set it to automatic (If it's already set to automatic, right-click then click stop then start it again)

-Restart PC and check

If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.

These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

Press Windows Key + X.

Click on Command prompt (Admin).

Type the following commands, and hit Enter after each command:

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

If the same issue follows the methods below:

Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type MSConfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Let me know how does it go and I hope that helps.

Bernard

Independent Advisor

You are always welcome.

hi Benard

I was timid about a clean boot, but I looked at the deference and picked thees two, (dci services and wc assistant) dissabled and wow what a difference. I dont understand why defender and or malware bites did not clean it

thanks

Dominic

Hi Benard

thanks for the fast response. I tried the first two and they did not work. I am a bit Leary about a clean boot i don't want to screw up the comp beyond my repair. I did start in safe mode and all was fine.

Thanks

Dominic

Thanks for replying, technically doing a clean boot will just disable necessary apps running in the background, just make sure you follow the steps from here: https://support.microsoft.com/en-us/help/929135...