I have 2 windows folders in my C drive

You are most welcome.

Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.

But just to confirm, Ahwas, the virus is gone as confirmed by Malwarebytes (set to scan for rootkits) and AdwCleaner, and no system files damage was found, correct?

So the virus may have duplicated your Windows folder but unless it starts causing problems that cannot be fixed by the repairs I've given, I think you'll be alright.

Of course you can always benefit by the gold standard Clean Install so if you prefer to do that at any time, I'd go ahead - just be sure to read it over and prepare fully as it is a big project, but also one of life's great learning experiences.

Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months. After that you can always ask for me or contact me in the Clean Install tutorial Comments section: http://answers.microsoft.com/en-us/windows/wiki...

Then I would leave it. If you scanned your system with the most effective malware scanners, and checked your System files including doing a Repair install, and there are no performance issues, then there is no reason to worry about that second Windows folder which is likely inactive.

If the Repair install didn't remove it then the only thing likely to do this is to wipe the drive to do a Clean Install which is not indicated if you have no performance problems.

Still you can look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki... Note that the driver steps are so important they are printed in red.

The reason I suggest this is that no one who has adopted the install in the above link has ever come back to report further problems I've seen, including another version failure. This is because everything in Windows 10 is dependent upon the quality of the install, especially Version Updates which will choke on lesser quality installs, and there is no possibility of problems if you stick ONLY with the steps, tools and methods in that tutorial.

It is also one of life's great learning experiences that will permanently make you the master of your PC because you will learn everything that works best and how to keep it that way.

Hi Ahwas. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

To check most thoroughly for infection and any resulting System damage, Download, install and run a full scan with the most powerful on-demand free scanner Malwarebytes:

https://www.malwarebytes.com/mwb-download/ Make sure to only choose the Free version.

In the Malwarebytes Settings (gear icon) > Security tab set it to include scanning for Rootkits.

If necessary run it in Safe Mode with Networking (to have internet), or Safe Mode accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf.... These require a password and not PIN to access.

Clean up anything found, restart PC and then run again until it comes up clean.

Then download, install and run a full scan with AdwCleaner:

http://www.bleepingcomputer.com/download/adwcle...

Remove whatever it finds.

Check for anything found but is still left over in Settings > Apps > Apps & Features, and C:\Program Files and C:\Program Files(86) to uninstall or delete them. I can guide you how to do this if there are problems.

Also in each of your browser's Extensions, Home Page settings, Search service or Add-On's as shown here: https://www.computerhope.com/issues/ch001411.htm

to disable anything you didn't add yourself and are sure you need. Ask back if in doubt.

Then check for damaged System files by running System File Checker and DISM from Step 10 in this checklist:

https://answers.microsoft.com/en-us/windows/for...

If completing all of Step 10 in above Checklist doesn't fix it then run a Repair Install which reinstalls WIndows while keeping your files, programs and most settings in place, by installing the Media Creation Tool from this link: https://www.microsoft.com/en-US/software-downlo..., open the tool and choose Upgrade This PC Now. This will solve most problems and also bring it up to the latest version which you need anyway and by the most stable method.

If you want to keep Malwarebytes as an on-demand scanner then you can turn off its Real Time trial version using the slider buttons on it's front panel. I recommend it as the #1 tool for your toolbox. For best WIndows performance, use built-in Defender which gives adequate real-time protection.

Feel free to ask back any questions. Report back results for more steps if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hey Greg

I tried all the things you told me i even did the media creation tool still both windows folders are there