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DISPLAY TURNS OFF BUT CPU KEEPS RUNNING

Anonymous
2022-02-06T14:25:37+00:00

So I've been facing this issue for a while, when I turn on my computer the boot screen(that MOBO info screen with boot option-f8,f12) shows up and then when it goes away my display turns off just after showing that "Entering Power Saving Mode" and nothing shows up but my CPU keeps running and then I have to press the reset button. After pressing reset button, pc boots up and works normally. So like, I have to do this process everytime when I turn on the pc. Can anybody help me fix this issue?

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2022-02-06T15:33:36+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Just to clarify, did you also make any changes to your machine before encountering this issue?

    Kindly double-check if your machine doesn't have any pending security patches: Go to Start > Settings > Update & Security > Windows Update > Check for Updates.

    Run the Power troubleshooter as well: Go to Start > Settings > Update and Security > Troubleshoot > Power > select Run Troubleshooter.

    You can also reset your power plans to default

    1. On your search bar, type command prompt and select "run as administrator"
    2. Type powercfg -restoredefaultschemes and press Enter
    3. Go to Control Panel > Hardware and Sound > Power Options and choose the option "High Performance"

    Once done, perform a clean boot and see if you'll encounter the issue: https://support.microsoft.com/help/929135/how-t...

    Note: Temporarily disable your antivirus, then check again

    Another option is to reinstall your display driver:

    1. Use the DDU to do a clean removal of your display driver: https://www.wagnardsoft.com/content/ddu-guide-t...

    or open command prompt using your admin rights then type "devmgmt. msc" on the command prompt window to open Device Manager > Expand Display adapters > right click on your display adapter and select Uninstall device > the Delete the driver software for this device check box > Uninstall.

    1. Reboot your machine and and reinstall your graphics drivers by getting them on the manufacturer's website. You may refer to these guides:

    https://answers.microsoft.com/en-us/windows/for...

    https://support.microsoft.com/help/4028443/wind...

    Note: ensure to run the installation as administrator; temporarily disable your antivirus as well

    I hope this helps. Good luck!

    ________________________________________________________

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