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Audio is not coming through my monitor, though everything says it is working.

Anonymous
2022-02-18T04:24:35+00:00

I have just built a new pc and installed windows. Yesterday the audio worked fine, today nothing will come from the monitor. I have tried adjusting the volume for the audio, individual apps, I've ran the audio tests and troubleshoots, reinstalled drivers, and even tried recovering the windows audio service - nothing.

Moreover, my PC shows me that the audio is working. The device settings show no problems, I can see the volume bar move as sound is played, though no sound can be heard. I've tried different HDMI cables, different ports, and verified that the audio does work on a different tv, and also works through my headphones connected to my PC (I did try the audio with and without the headphones connected).

Again, this audio worked literally yesterday, and today its not working at all, and there doesn't even seem to be a detectable problem as far as the PC is concerned. What am I missing?

Windows for home | Windows 10 | Devices and drivers

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  1. Jan J.23 13,405 Reputation points Independent Advisor
    2022-02-18T04:58:54+00:00

    Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing this problem. Please try each below if the monitor has a Built-in Speaker.

    1. Unplug the display/HDMI cable

    then power reset the computer.

    Press the power button for 10 seconds to turn off

    then unplug your power adapter for 30 seconds

    then plug your adapter.

    then start your computer.

    Then try to plug in the Display/HDMI cable.

    Select the monitor audio as your output device.

    1. Press Windows key + X

    then select Device Manager

    Expand Sound, video, and game controllers

    Then right-click on your monitor audio driver

    then select Uninstall.

    Then restart your computer.

    Select the monitor audio as your output device.

    60+ people found this answer helpful.
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  2. JosephT71 9,210 Reputation points
    2022-02-18T18:16:27+00:00

    Intel Display Audio or AMD HD audio are HDMI audio in your monitor.

    Realtek Audio is your laptop's internal speakers or 3.5mm audio.

    20+ people found this answer helpful.
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  3. Anonymous
    2022-02-18T15:49:23+00:00

    Thank you for the quick response.

    However this did not solve the problem, I still have no audio. Also my speakers in device manager say that everything is working properly.

    Under the device manager however I scrolled down to my system speakers and the status says "there are no drivers installed for this device" but when I view the properties and try and install a driver, it tells me that no driver is required. Could this be related to the issue?

    20+ people found this answer helpful.
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  4. Jan J.23 13,405 Reputation points Independent Advisor
    2022-02-19T04:32:09+00:00

    Thanks for the update. The audio output (3.5mm headphones, speaker, headset) from the motherboard is different from the HDMI audio. The HDMI output has its own audio driver. Did you uninstall this HDMI Audio driver from the Device Manager?

    Open Device Manager.

    Click View then check show hidden devices.

    Expand Sound, video, and game controllers

    Uninstall the driver HDMI audio drivers

    Unplug the HDMI cable

    then power reset again your PC.

    10+ people found this answer helpful.
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