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computer stuck in an endless loop of restarting continuously

Anonymous
2022-03-02T07:52:38+00:00

I am using my phone to type this question as the thing is, yesterday night, I had to factory reset my computer due to it was too laggy.

After I started the factory reset process, the resetting progress was stuck at 89% for quite some time so I decided to off the computer and then on again. The problem is, when I turned on my computer, it started to keep restarting itself over and over again, since yesterday night. And now it is stuck in an endless loop of restarting

I don't know if it is normal for computers to be like that when they are being factory resetted, and I don't know how long it will take for the endless loop of restarting to be done

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2022-03-02T08:29:11+00:00

    Hi SpringPea. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    It sounds like the Reset failed, probably because it was using the same onboard files to reinstall Windows that were corrupted in the first place and caused you to do the Reset. This is why a Reset is an inferior option to the Repair Upgrade if WIndows will run, and the gold standard Clean Install - which both use fresh media to reinstall, one saving your files, apps and settings in place, the latter wiping the drive clean to start freshest.

    Go to another PC to create bootable media to access Repair Mode to do a Reset, or if it fails again do the gold standard Clean install. The bootable media doesn't require a password, has it's own drivers, repair and installation files which often work when Windows or the other Repair Mode doesn't.

    To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"

    https://www.microsoft.com/en-US/software-downlo... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Troubleshoot Options to try a Reset. Choose the deep clean Reset with Cloud option. If you have files that aren't backed up skip down to the step to rescue them first.

    If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.

    Everything needed to get the best possible Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki.... It is a better install than any amount of money can buy and a great learning experience that will make you the master of your PC because you will learn what works best and how to apply it with your own hands.

    If you have files that aren't backed up you can use the same bootable media to try to rescue your files first using these methods: http://answers.microsoft.com/en-us/windows/wiki...

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

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  1. Anonymous
    2022-03-02T10:08:40+00:00

    The thing is, the method in the video only works for Acer computers. Also, here is the link for the video: https://www.youtube.com/watch?v=pmVT0Z9r6_Q

    I only watched until 0:54 because the rest of the video is on how to factory reset the computer back to factory defaults. The method in the video might only work for some Acer desktops only though

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  2. Anonymous
    2022-03-02T09:46:44+00:00

    So I decided to use one of your other methods which is to press the keys on my computer to enter into the BIOS menu, and then I followed a YouTube video on how to fix the issue, and the good thing is, the resetting loop issue has been fixed already

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  3. Anonymous
    2022-03-02T08:39:04+00:00

    unfortunately I don't have an another pc to create the bootable media

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  4. Anonymous
    2022-03-02T08:44:42+00:00

    Maybe you can borrow one or go to an internet kiosk or library to create an 8gb+ bootable flash stick per steps I gave.

    You can try triggering the Automatic Repair Mode (WinRE) but it's more than likely the reset is failed if not scrambled.

    To access WinRE: https://www.tenforums.com/tutorials/2294-advanc...

    Chances are you will need the media. Keep me posted on your progress as I will be here to help until the case is resolved.

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