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Audio Jack Doesn't See Device That Is Connected

Anonymous
2022-02-18T00:22:37+00:00

So everything was working normally until yesterday when I switched my pc case into a new one and then switched back made sure all cables are properly connected and all everything is working fine except the audio jacks whenever I try to plug in my headphones they are not recognized at all not even seen as plugged in meanwhile when I try on my laptop they work just fine audio microphone everything I have already tried updating the drivers installing uninstalling seeing if they are disabled which they are not etc. after everything I tried I think it might be a hardware issue but I would like some additional opinions to see if I can resolve this issue without trying to find a new motherboard

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-02-18T01:07:59+00:00

    Hi ABrat. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    Try these fixes for headset problems:

    https://www.maketecheasier.com/fix-headphones-n...

    https://www.addictivetips.com/windows-tips/no-s...

    https://windowsreport.com/no-sound-headphone-wi... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://www.windowscentral.com/setting-your-hea...

    https://www.lifewire.com/fix-headphones-not-wor...

    https://www.thewindowsclub.com/headphones-not-w... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

    https://merabheja.com/fix-no-speakers-or-headph...

    https://troubleshooter.xyz/wiki/fix-headphones-...

    https://www.youtube.com/watch?v=V9ZEWSwokyY

    Go to Settings > Devices > Autoplay to look for the device and change the default behavior in it's Dropdown Menu.

    Right click Volume icon in System Tray at right end of task bar, Open Sounds Settings, in dropdown menus at top make sure Headphones are selected and Connected for both Playback and Recording Default Devices.

    If not again right click Volume icon in System Tray to choose Troubleshoot sound problems.

    Go to the Device Manager reached by right clicking the Start button, choose Sound controller device, on Driver tab choose Roll back or Uninstall, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver.

    Do the same for the headset device and/or it's microphone.

    Update the Sound driver from the PC or Device maker's Support downloads web page. While there also check that the Chipset, BIOS, Display, USB, Network and all other drivers are the most current.

    Sometimes it helps to unpair or disconnect all other Bluetooth devices from the PC in Bluetooth settings, then try again to connect the headset.

    I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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