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Windows 10 Zip File Problems

Anonymous
2022-03-20T05:59:20+00:00

Not sure what happened, but my .zip files on 10 started acting up. Some of them weren't opening at all, so I tried installing another zip program. It messed with my computer's default settings somehow, and since then if I right clicked on a zip file there would be no extract option.

I've tried resetting apps to default, uninstalling that other program I tried to use, setting the default zip program to "windows explorer," even a command prompt command, but nothing seems to be working.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2022-04-14T19:21:47+00:00

    Hi Fleetmaster-PD,

    If you have problem with all Zip file, it means there is an issue with the system.

    To narrow down this issue, kindly try the steps below:

    1-Go to Start > Settings > Update and Security > Check for updates > Install all pending updates.

    2-Uninstall any third-party security software and scan for viruses & malware with the free Malwarebytes:
    https://www.malwarebytes.com/mwb-download

    3-Run Command Prompt as administrator. Type this command and hit enter:
    dism.exe /online /cleanup-image /restorehealth

    Then, type this command and hit enter:
    sfc /scannow

    4-Create a new Local User account and check if the zip files would work or not:
    https://support.microsoft.com/en-us/windows/cre....

    5-You can go through this checklist to make sure the install is set up correctly:
    https://answers.microsoft.com/en-us/windows/for...

    6-If the issue still persists, access this link and click on "Download Tool Now":
    https://www.microsoft.com/en-us/software-downlo...
    Then run the Media creation tool and perform an in-place upgrade.
    https://www.tenforums.com/tutorials/16397-repai...

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________
    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Please, are there any other fixes I can try?

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  2. Anonymous
    2022-03-28T20:09:17+00:00

    I have so far been able to do numbers 1, 2, 3 and 4 on your suggestions, but 5 and 6 confuse me a bit, I have not done them yet.

    For option 3, the command did find things that it fixed, but zip files still did not work. Option 4's new user account also did have zip files working properly entirely, but my main user account does not still.

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