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Bloothtooth Windows 10

Anonymous
2022-02-14T12:46:33+00:00

I have followed every guide on how to fix my Bluetooth on my pc, it completely broke after finally upgrading to windows 10. I've been at this for months.

In a last ditch effort to fix my bluetooth i was recommended to uninstall my Bluetooth drivers as the pc will try to reinstall but the computer refuses to reinstall.

I've included a picture of the uninstalled Bluetooth drivers and system specs.

System SKU: G9B05EA#ABU

Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz

Installed RAM 16.0 GB

Device ID 9E98AD8B-FD2C-4B6B-8305-578504B49986

Product ID 00326-10000-00000-AA649

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home

Version 21H1

Installed on ‎02/‎09/‎2021

OS build 19043.1526

Experience Windows Feature Experience Pack 120.2212.4170.0

I've tried downloading the drivers again but they are impossible to find.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John DeV 161.8K Reputation points Independent Advisor
    2022-02-14T13:18:24+00:00

    Hello PlayingBeta,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below.

    1. Shutdown your computer

    Unplug the computer for 30 minutes, then plug it in again and turn on.

    1. Run the Bluetooth Troubleshooter

    Press Start then click Settings(Gear icon)

    Select Update and Security > Troubleshoot

    Click Additional troubleshooters

    Select Bluetooth then click Run this troubleshooter

    1. Press Windows key+R to open Run then type: services.msc

    This will open Services app

    Find Bluetooth Support service in the list

    Right click it then select Restart

    Right click it again then select Properties

    Click General Tab, in the Startup Type option, choose Automatic in the drop down list.

    Click Apply and OK.

    Restart your computer.

    1. Please try to turn off Fast startup

    Press Start then search Control panel

    Under View by > select Small icons

    Select Power Options

    On the left side, Click "Choose what power buttons do"

    Click "Change settings that are currently unavailable"

    Under Shutdown settings > Turn off fast startup

    Power off the system then pull the power cable from the computer, wait for 15 minutes.

    Power back on

    Press Windows key+R to open Run then type: msinfo32

    Press Enter

    Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

    https://answers.microsoft.com/en-us/feedback/fo...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    2 people found this answer helpful.
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