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Multiple keyboards in Device Manager.

Anonymous
2022-03-22T05:47:09+00:00

I currently have 8 HID Keyboard Devices under the keyboards tab in Device Manager on my Gateway Laptop and recently when I press 1, it comes out as 12, press 2 comes out 12, press S comes out AS, press A comes out AS etc. Today the A and S where just being pressed without anything touch keyboard in this manner: aaaaaaaaaaaaaaaaaaaaaa and ssssssssssssssssss over and over. Please help, what do I need to do?

Windows for home | Windows 11 | Devices and drivers

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  1. Sumit D - IA 167K Reputation points Independent Advisor
    2022-03-22T06:20:56+00:00

    Hi Samantha,

    I am Sumit here to assist you with this question.

    Multiple keyboards are normal inside the device manager.

    It sounds like your laptop needs a keyboard replacement as the symptoms suggest.

    • Press Win+I Keys to open Settings.

    • Go to Update and Security>Troubleshoot menu.

    • Look for Keyboard trouble-shooter. Run it and see if it finds issues.

    • When done, restart to see if the problem is resolved.

    If that does not help,

    • Right click Start.

    • Choose Device Manager

    • Expand Keyboard.

    • Right click the keyboard

    • Select Uninstall

    • Restart your computer.

    • If it is a wired keyboard, try connecting it to a different USB port or another computer.

    • If it is a laptop Keyboard, try connecting a spare keyboard to isolate if it is a hardware problem.

    You can test your keyboard using keyboard tester website.

    • Also make sure the chipset and BIOS is updated.

    10+ people found this answer helpful.
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