Realtek Audio Console Connector Retasking disappeared

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Realtek Audio Console Connector Retasking disappeared

Anonymous

Hello I'm currently using an ASUS TUF Gaming F15 laptop

So I've encountered some problems with using the Realtek Audio Console recently.
For the past month, I've encountered the "Can not connect to RPC service" error twice. My solution was to just reinstall the audio drivers. For the first time it happened, I was able to get the Realtek Audio Console working properly. For the second time, some problems appeared.

Originally, plugging in a device on the audio jack would prompt a Connector Retasking window for Headphone, Headset, Mic In, etc; but this time I'm just stuck with Headphones. Even if I plug in a headset or a mic, it still shows headphones. I don't understand how this happened since I did the same thing as last time (uninstall and reinstall the Realtek HD Driver). Where did Connector Retasking go?

I already reinstalled everything I could think of but to no avail.

A solution would be welcome. If possible, I also wanna know how could I avoid the "Can not connect to RPC service" error in the future cause 2 times in the past month is not a good sign.

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Answer 1

Good Day MishaelV,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Playing Audio and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controllers

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Playback tab

-Right click the Speakers and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Speakers and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click on Advance Tab

-Uncheck the box to "Allow Application to take exclusive controls on this device"

-Click OK.

Restart your computer and check.

If issue persists, proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controllers

-Look for Audio driver that was installed

-Right click and Uninstall

Once uninstalled, go to these links and download and install the driver.

https://dlcdnets.asus.com/pub/ASUS/GamingNB/Dri...

Restart once done and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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Answer 2

JosephT71 9,210

Asus uses their own branded realtek audio console app.

You are using non-Asus realtek audio driver.

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Realtek Audio Console Connector Retasking disappeared

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