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windows 10 Pro search results show wrong date format

Anonymous
2022-02-25T15:36:12+00:00

OS Name: Microsoft Windows 10 Pro

Version: 10.0.19043 Build 19043

Start >(type text eg DOC: <name>) >Results show different date format from the PC settings.

The region setting are correct for my requirements.

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-03-01T09:58:11+00:00

Hi ，Stephen_Ford

Welcome to Microsoft Community.

It may be that the account system configuration information is damaged. Try to create a new local account, switch to the account to log in to the system, and see if the problem is solved.

Select "Start"> "Settings"> "Accounts," then select "Family and other users." (In some versions of Windows, you will see "Other users".)

Next to "Add another user", select "Add account."

Select "I don't have this person's login information", and then select "Add a user without a Microsoft account" on the next page.

Enter the username, password, and password hint, or select a security question, and then select "Next." 

Perform a clean boot to exclude third-party software interference.

How to perform a clean boot in Windows (microsoft.com)

（Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem. 

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.）

System repair with command:

Press [Windows logo key+X] at the same time to start [Windows PowerShell (Administrator)]

Copy and paste the following commands in sequence (network operation required, one line at a time):

Dism /Online /Cleanup-Image /ScanHealth, press ENTER

Dism /Online /Cleanup-Image /CheckHealth, press ENTER

DISM /Online /Cleanup-image /RestoreHealth, press ENTER

sfc /SCANNOW, press Enter.

System files are checked and repaired, which may take a while.

I hope this reply could address your question, or if you will have any  question on it, please feel free to let me know.

Best Regards,

Evelyn

Microsoft Community Support Specialist

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  1. Anonymous
    2022-03-01T13:35:31+00:00

    Thank you for your detailed reply. The fault was caused by the wrong language pack (Settings >Language).

    I thought I had gone through all those settings, and as shown in the question, I reasoned that if my region is the UK, then something must be very odd for a date to display in the US format.

    I found the solution by dint of noticing the keyboard kept switching from UK English to US English. I had reset this several times but not noticed the link to Language Preferences. On clicking this, the US entry was obvious, so I changed it to UK and that downloaded the UK-English language pack. Part of the problem may have been me being sure that all the settings where UK English and therefore overlooking the US setting.

    Since the UK English language installed, the date in search results has appeared as I prefer.

    I have taken the core elements of your reply and saved them in my knowledge-base. I have an old laptop with a few problems, including an account with an incorrect name. So it's time to create a new one.

    I am happy to mark your answer as resolving the problem.

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  2. Anonymous
    2022-03-02T01:04:25+00:00

    Thanks for your kind sharing which will benefit users who also encounter the same issue.

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