Microsoft ACPI-Compliant System Problem

Question

Microsoft ACPI-Compliant System Problem

Anonymous

Good day, my laptop keeps turning off by its own due to abnormally function of my battery percentage. So I went to device manager and go to the batteries section and found the "Microsoft ACPI-Compliant System" . So someone told me to disable and enable it again for it to be fixed. I have done that but still gets the same result of keeps shutting down on its own. I also searched ways to fix it, on the internet. I have done uninstalling it and restarting my laptop but still same result. I also have a built in battery so it's hard for me to get rid the battery. So i experimented to disable the "Microsoft ACPI-Compliant System" and thankfully my laptop is not shutting down already but of course it's hard to tell how many percentage left on my battery. My question is is it okay to disable the "Microsoft ACPI-Compliant System" forever? Also do you have any suggestion to fix my problem?

I would really appreciate your response as i don't have money to make it check by a professional . Thank you so much.

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3 answers

Answer 1

Good Day Coreenelizalde,

I appreciate your time getting back to this thread, If the issue persists, perform Repair Upgrade, it will repair and replace any corrupted system files.

Step 1: Download Media Creation Tool from Microsoft.

https://www.microsoft.com/en-us/software-downlo...

Click “Download Tool Now”

Step 2: Run MediaCreationTool.exe.

Step 3: Choose "Upgrade this PC now".

Step 4: Select "Keep personal files and apps".

Step 5: Let it install

Restart once done and check.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Thank you so much for the effort for replying. I have done the steps you have mentioned but still get the same result. My problem is that the battery percentage shown in below is not the true percentage left on my battery. Since even though the charger is not plugged in, there is an indication below the battery percentage that it is charging even though it's not. Also, when i disabled the "Microsoft ACPI-Compliant System" my laptop already works fine, i can use it without plugging in the charger, though i can't see the battery percentage left i just estimate my time of usage by 2 hours and charge it again. So i believe my battery still works perfectly fine. I think the "Microsoft ACPI-Compliant System" is really the problem. Do you have another suggestion on what should i do?

Thank you so much in advance.

Answer 3

Good Day Coreenelizalde,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Hopefully the battery is not yet dead.

It is not advisable to turn the Microsoft ACPI compliant controll method battery driver , you can enable it and proceed with the steps below.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Power run the troubleshooter.

-Press Windows key + X

-Go to Device Manager

-Expand the Battery

-Look for Microsoft ACPI Control Method battery driver that was installed

-Right click and Uninstall

After restart the driver will be automatically installed.

-Click Start type CMD and run as administrator

-Copy and paste the command below and hit Enter

powercfg -restoredefaultschemes

Once you entered that command restart and observe your device.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

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Microsoft ACPI-Compliant System Problem

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