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Windows saying correct pin is wrong?

Anonymous
2022-03-26T06:10:36+00:00

It's asking for the pin for my account, and I enter it, but then it says that my pin is incorrect. I not only reset my pin, but then restarted my whole computer. It still tells me my pin is incorrect no matter what I do.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2022-03-26T06:50:27+00:00

    HI Umbrex. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    Here's here how to reset the PIN in Windows 10 and 11 when it will not work correctly from Settings > Accounts > Sign In Options:

    Open Windows File Explorer using the file folder icon on your task bar.

    Tick the box in File Explorer View tab to Show Hidden Files.

    Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc

    Delete or rename to Ngc.old this folder to reset the PIN.

    **You may need to first take ownership of the folder:

    Add Take Ownership to Context Menu in Windows 11 | Windows 11 Forum

    Once you delete or rename the folder it will recreate it so you can add a PIN normally in Windows Settings > Accounts > Sign-In Options. You may need to restart the PC first.

    For any unexpected problems see tutorials covering all possible problems here:

    How to Reset a PIN in Windows 11 - Website for Students

    https://www.askvg.com/fix-unable-to-add-and-use...

    https://www.lifewire.com/remove-pin-from-window...

    Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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