Share via

ctrl alt delete keyboard shortcut not working on welcome screen

Anonymous
2022-02-15T10:36:52+00:00

when I log in, the computer does not respond to pressing the ctrl alt delete combination, but the keyboard is working because I can make changes to the bios. I already disabled fast boot in BIOS, tried to use system restore at startup, but all this did not work. I installed a new system on a different hard drive and now have access to files on a locked system, but I would like to fix my first system. I also made changes to the registry and created the disabletaskmgr parameter but that didn't help. I think disabling the prompt for this key combination through the windows local security policy editor can help me, but I can't log in. Perhaps someone knows how to disable this local policy through the command line in recovery mode?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2022-02-17T07:47:40+00:00

    Hi Tomas. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    So you enabled Ctrl Alt Del as the only way to Login Screen in WIndows (why?) and it's not working?

    There are only three ways to turn it off and none of them are easily accessible without signing in. We cannot replace the User account for Command Prompt at boot because the setting applies to all Users. System Restore is about the only thing that seems easy but it might need to be done from bootable media Repair console if it's not working in Winre Repair Mode.

    The only thing I can think of that I've done a few times where registry edits are a fix is to extract the registry from bootable media Command Prompt, mount it outside of Windows, do the regedit in this tutorial: https://www.tenforums.com/tutorials/15697-enabl..., then reinstall it to Windows.

    To extract, mount and edit the Registry outside of Windows there is a good tutorial here: https://www.winhelponline.com/blog/edit-registr...

    To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"

    https://www.microsoft.com/en-US/software-downlo...

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer, then Advanced troubleshoot Options, then Command Prompt.

    If that doesn't work do this gold standard Windows 10 Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki.... Read over it first, take notes, ask back any questions so you're prepared.

    You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

    I hope this helps. Feel free to ask back any questions and let me know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-02-16T21:59:33+00:00

    I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

    It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

    You take care and keep safe always.

    Sincerely,

    Louie

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-02-15T15:05:47+00:00

    Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with ctrl+alt delete.

    I would suggest you to try the solutions provided on the thread below.

    https://answers.microsoft.com/en-us/windows/for...

    Hope this helps.

    Kind regards,

    Louie

    Was this answer helpful?

    0 comments No comments