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USB randomly disconnecting and reconnecting

Anonymous
2022-03-29T01:25:50+00:00

I've tried uninstalling drivers and reinstalling also I've tried going to an older build of Windows. Nothing seems to work.

Windows for home | Windows 10 | Performance and system failures

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  1. Jan J.23 13,410 Reputation points Independent Advisor
    2022-03-30T03:02:51+00:00

    Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing this problem with the USB device. That popup error Unknown surge on USB port Unknown USB device needs more power than the port can supply" can also indicate that the USB device is faulty or there is a problem with the USB ports. This is most likely the cause why the USB devices randomly disconnect and reconnect.

    If you are using a USB HUB try to plug in the USB devices directly to the computer.

    1. Try using each of your USB devices on another working computer to check if the error will appear. If yes, most likely the USB device is faulty.
    2. Press Windows key + X

    Select Device Manager

    expand Universal Serial Bus controller

    Select the USB root hub controllers from the list

    uninstall the drivers

    then restart your computer.

    1. Power cycle your computer.

    Shutdown the computer

    and unplug the power cables

    Then press and hold the power button for 30 seconds.

    Plugin the power cables

    then power on the computer

    Then try to plug in the USB devices.

    1. Download the latest drivers or chipset drivers from the Manufacturer's support website.

    30+ people found this answer helpful.
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  1. Anonymous
    2022-03-29T02:29:28+00:00

    Let us try to disable the USB Selective Suspend Setting by following these steps:

    1. Type Control Panel in the Start menu search bar and select the Best match.
    2. Press the View by drop-down menu and select Large icons.
    3. Select Power Options in the main window and select Change plan settings.
    4. In the next window, select the Change advanced power settings option.
    5. In the Power Options screen, locate and expand the USB settings.
    6. Expand the USB selective suspend setting and disable both the On battery and Plugged in options.
    7. Disabling the USB Selective Suspend Setting
    8. Press Apply and then press OK.
    9. Restart your PC to save these changes.

    I hope it helps! Let me know the results.

    source:

    https://www.makeuseof.com/how-to-fix-usb-device...

    ++++++++++++

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it

    5 people found this answer helpful.
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  2. Anonymous
    2022-03-29T02:12:23+00:00

    I've tried that, the same thing happens.

    3 people found this answer helpful.
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  3. Anonymous
    2022-03-30T22:58:25+00:00

    Thank you for the help! I connected my mouse into a new usb hub. It turns out the usb hub was broken.

    2 people found this answer helpful.
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  4. Anonymous
    2022-03-29T01:57:08+00:00

    Hi StevenLT, I am Juliet and It's my pleasure to help you today.

    How are you? I hope you are doing good.

    I know how frustrating this may be for you but I'll do my very best to help you :)

    Have you tried connecting that to a different USB port? What happens?

    1 person found this answer helpful.
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