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Apps can't connect to the internet when im clearly connected

Anonymous
2022-03-23T05:30:05+00:00

I use LAN but also got a wifi module on my PC, for some reason, if I launch an app or a game it says that it has no internet connection when I'm on LAN, but it's just fine when I browse through the internet. When connecting to LAN and wifi at the same time, it appears to solve the problem but it's really bothersome to connect to wifi every time I want to launch an app, my PC is quite far from my router so what can I do to fix this problem?? I am on Windows 10

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-03-23T06:03:46+00:00

    Good Day MikaelKeane,

    My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Internet Connection and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Ethernet Lan driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    -Click Start, type CMD and run as administrator

    -Copy and paste each of the commands below and hit enter.

    netsh int ip reset

    netsh advfirewall reset

    netsh winsock reset

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    Once you entered all those commands restart your computer and try to connect to Ethernet.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    30+ people found this answer helpful.
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  1. Anonymous
    2022-03-23T06:29:53+00:00

    Good Day MikaelKeane,

    I appreciate your time getting back to this thread, I am so glad to know that it worked If you need assistance in the future feel free to reach us anytime here in the community , I will be more than happy to help.

    If you don't have any more questions, feel free to choose a rating and have a great day and stay safe.

    Sincerely,

    Carlo T.

    5 people found this answer helpful.
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  2. Anonymous
    2022-03-23T06:28:22+00:00

    Hey Carlo! the network reset method works, hopefully, this problem won't happen again, Thanks!

    2 people found this answer helpful.
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