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Forticlient VPN doesn't connect in Windows 11

Anonymous
2021-10-30T10:28:08+00:00

Hi Team, Any open have any idea how to resolve Forticlient VPN doesn't connect in Windows 11, it shows till 98% and comes back to login screen. I have uninstalled Devices from Network adapters and restarted twice which did not helped. This VPN worked in Windows 10.

I have upgraded from 10 to 11 via updates wizard.

Regards

Nagarajkumar

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-03T14:11:56+00:00

    An automatic driver update from HP for the Envy desktop was pending in HP's Support Assistant for the NIC. Running that fixed the problem! Never would'a thought that would be the cause!

    Thanks,

    John

    3 people found this answer helpful.
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  2. Anonymous
    2022-02-01T19:29:12+00:00

    Forticlient 6.4.7 and 7.0.2 have Windows 11 support now.

    Anything older is not support or tested.
    https://docs.fortinet.com/document/forticlient/6.4.7/administration-guide/646779/installation-requirements

    1. Note VPN client settings & backup them up
    2. Remove Forticlient
    3. Check your computer hardware is supported in Windows 11 (mostly nic/wifi)
    4. Updated your NIC/WIFI Drivers for your hardware.
    5. Update nic/wifi firmware if possible
    6. Install Forticlient 6.4.7 or 7.0.2 or newer builds
    7. Configure your VPN connection from scratch/new profile.
    2 people found this answer helpful.
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  3. Anonymous
    2021-11-02T05:14:50+00:00

    Thankyou Mario, it worked after installing latest version of Forticlient.

    2 people found this answer helpful.
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  4. Anonymous
    2022-01-28T17:47:49+00:00

    My HP Envy desktop was able to make a VPN connection with FortiClient 7.0.2 on Windows 10 and after upgrade to Windows 11 on Nov. 2, but stopped connecting in late November. The outside IT support for our small company seems stumped! Any help is appreciated.

    Thanks,

    John

    1 person found this answer helpful.
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  5. Mario Bressan 3,190 Reputation points Independent Advisor
    2021-10-30T11:18:16+00:00

    Hi, I'm Mario, and I'd be happy to help with your issue.

    We are sorry about what happened.

    I have had the same problem as you. I also reinstalled network devices and it had no effect. What solved it was to uninstall the current installed version and install a different version of the client . Try this and let me know if it works.

    I look forward to hearing from you!

    Kind Regards,

    Mario B.

    1 person found this answer helpful.
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