Headphone Mic not recognized Windows 11

it helped with the sound part but when i downloaded windows 11 that's when my mic started having its problems for example my mic is in the front panel and it recognized the sound part of the headset but not the microphone and I tried my headset on other devices, and it worked just fine and another thing the setting tell me that it is not plugged in even though it is and i tried different solution's but it's like i fix my mic then the sound isn't working or i fix my sound then the mic isn't working do I hope you see this thank you.

Good Day QuackersNCheese,

My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Go to Settings

-Click System

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Microphone driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Connect the Headphone and proceed with these steps.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Recording tab

-Right click the Headphone Microphone and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Headphone Microphone and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click OK

-Click Advance Tab

-Uncheck the box to "Allow application to take exclusive control on this device"

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart and check the Headphone Microphone.

If issue persist, let's download the updated driver.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Are you using the Y splitter and are you fully inserting all the jacks in correctly?

https://linustechtips.com/topic/1201136-hyperx-cloud-alpha-mic-doesnt-work-sound-buff/

ASUSTeK COMPUTER INC.

ROG STRIX G10CE_G10CE

system model: 82H8

manufacturer: microsoft corporation