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Touchpad Scroll not working on Windows 11

Anonymous
2022-01-02T10:02:03+00:00

I have a Lenovo Ideapad 81H7 model and a few days ago I uninstalled my windows 10 and installed the latest windows 11. But the problem with this is that the touchpad scroll is not working properly. I tried a lot and checked the various site to resolve this issue. But I could not make it. Even all the touchpad settings are not available which is as shown below.

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The touchpad driver I have installed is HID-Compliant Mouse.

Is there any solution for this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-01-02T11:40:35+00:00

    Hi GovindNeupane1,

    Good day! This is Jhakesong and I will be happy to assist you with this.

    I am sorry to hear about the inconvenience. You might need a specific driver for your touchpad. What is the model of your laptop? I'll help you look for it from the manufacturer's website if it's available.

    You may also check for a pending driver update here:

    1. Press Windows key + i
    2. Click Windows update
    3. Select Advanced Options
    4. Click Optional Updates
    5. Expand driver updates and see if there is a relevant item listed for your touchpad.
    6. Install the driver if it is listed.

    Let me know how it goes. Have a great day!

    62 people found this answer helpful.
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  2. Anonymous
    2022-02-01T08:00:49+00:00

    hello, i installed windows 11 long time ago and everything was running smooth.

    but 2-3 weeks ago my Touchpad Scroll stopped working when I switched on my laptop.

    my laptop model is HP Pavilion Laptop 14

    and the it uses Synaptics SMBus ClickPad

    please help me.

    32 people found this answer helpful.
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