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Xbox One controller stops working intermittently after updating to Windows 11

Anonymous
2022-02-17T13:03:20+00:00

Hi,

I updated my laptop to Windows 11 sometime last year in October. Prior to that, my Xbox One Controller was working okay but not perfectly. Now that issue has become an irritant. My controller spontaneously disconnects and reconnects during gameplay. Some investigation later, I found out that there was a conflict of driver assignment by upgrading from Windows 10 to Windows 11. I deleted the controller and its driver from Device Manager, restarted and set it up again. Worked fine for a week, and then the issue started again and is constant ever since. By this point its just extremely frustrating.

My System Details :

ASUS TUF FX505GT

Intel Core i5 9300H

32GB 2666Mhz Dual Channel Memory

Nvidia GTX1650 4GB GPU

Intel Wifi and Bluetooth

P.S. - My Android phone is also connected to Bluetooth (24/7) for Your Phone app

Can anyone help with this ? I have explored all possible options and am honestly out of ideas

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-02-17T15:17:41+00:00

    Hi Louie,

    Thanks for your prompt replies. Let us hope the community has some answers to this problem.

    Thanks again and have a great day.

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  2. Anonymous
    2022-02-18T06:32:28+00:00

    Hi Rajas. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    Here are all the current fixes for Xbox One Controller disconnecting in Windows 10 and 11 (fixes work the same):

    https://xbox-forums.com/threads/xbox-wireless-c...

    https://support.xbox.com/en-US/help/hardware-ne...

    https://techisours.com/fix-xbox-one-controller-...

    https://www.drivereasy.com/knowledge/fix-xbox-o...

    https://appuals.com/fix-xbox-one-controller-dis... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

    https://windowsreport.com/fix-xbox-wireless-con... (Avoid ad links which intrude into editorial copy, especially avoid Restoro ad)

    https://www.technipages.com/troubleshoot-xbox-o...

    https://www.makeuseof.com/tag/how-to-fix-xbox-o...

    https://tencomputer.com/xbox-one-controller-kee...

    https://www.lifewire.com/xbox-one-controller-tr...

    https://support.xbox.com/en-US/xbox-one/control...

    https://www.thewindowsclub.com/xbox-controller-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

    https://www.thegamingman.com/why-your-xbox-one-...

    I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2022-02-17T15:10:14+00:00

    I have limited information regarding this matter.

    It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

    You take care and keep safe always.

    Sincerely,

    Louie

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  4. Anonymous
    2022-02-17T14:43:15+00:00

    I would suggest you to try the solutions provided on the thread below.

    https://answers.microsoft.com/en-us/windows/for...

    Hope this helps.

    Kind regards,
    Louie

    Hi Louie,

    I read through the article and know what to do. But is there another option we can explore that does not involve potentially nuking my laptop by removing chipset drivers ? Any other solutions/leads will be much appreciated

    Also my system is an Intel one, not AMD so uninstalling chipset drivers will most probably brick my laptop. I did some research and most people point to that particular scenario

    Thanks

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  5. Anonymous
    2022-02-17T13:57:30+00:00

    Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with your xbox one controller.

    I would suggest you to try the solutions provided on the thread below.

    https://answers.microsoft.com/en-us/windows/for...

    Hope this helps.

    Kind regards,

    Louie

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