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RIG 700 PRO HX Wireless Headset mic not working

Anonymous
2022-03-18T00:55:11+00:00

I have checked drivers, a few videos, looking it up, all the mic settings I could find, and the audio output in case the mic audio was low. My pc shows that mic isn't making audio, and discord shows the same but the playback audio setting on the mic shows that it is working. It happened around 1 week ago as well and restarting my pc fixed it but not this time. At this point its either asking for help or pulling hairs until an idea sprouts.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-19T04:13:57+00:00

    Hello and thanks for trying to help as well, but none of these fixes have helped me, and the problem seems to be on my computer rather than my headphones since other mics I've tried haven't worked. The only one that does work is the one built into the laptop. And the mics I have tried on it work on my other old laptop.

    3 people found this answer helpful.
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  2. Anonymous
    2022-03-18T02:12:40+00:00

    Hi Snufflycomic39,

    Good day! This is Jhakesong and I will be happy to assist you with this.

    I am sorry to hear about the inconvenience. Did you tried to connect the usb dongle of your headset to other usb ports in your computer? Was the issue still the same? If it is, try resetting the USB hub drivers and see if it helps. Here's how:

    1. Press Windows key + X
    2. Open Device Manager
    3. From Device Manager, Expand Universal Serial Bus Controllers
    4. For every instance of USB root hub, right click and uninstall.

    **At some point you will lose access to your mouse, to restart just use your keyboard.

    1. Reboot your computer every uninstallation and proceed to the next ones, once you have uninstalled all the root hubs check device manager again to make sure they were reinstalled back by Windows properly.
    2. See if the issue still persists.

    Let me know how it goes. Have a great day!

    3 people found this answer helpful.
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  3. Anonymous
    2022-03-19T02:19:58+00:00

    Hello SC39, I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    Try these fixes for Headset microphone not working:

    https://www.headphonesty.com/2021/10/headset-mi...

    https://musiccritic.com/articles/why-headset-mi...

    https://www.softwaretesttips.com/fix-headset-mi...

    https://www.technorms.com/76174/headset-mic-not...

    https://audiomav.com/18-ways-to-fix-the-microph...

    https://howtofixheadphones.com/10-hacks-how-to-...

    https://mysupport.razer.com/app/answers/detail/...

    https://www.drivereasy.com/knowledge/headset-mi... (You do not need the driver app)

    https://musiccritic.com/articles/why-headset-mi...

    https://www.youtube.com/watch?v=JyIfAsq2AG4

    https://www.youtube.com/watch?v=6vCu5NvmnNc

    https://www.youtube.com/watch?v=kGVTfBqOz6o

    Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2022-03-19T02:17:41+00:00

    Hi Snufflycomic39,

    Thank you. Sorry to hear that didn't worked out. Let me release the question so other Experts in the community can pick it up and provide fresh ideas for you. Thank you for patiently trying out my suggestion.

    Have a great day.

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  5. Anonymous
    2022-03-18T23:01:24+00:00

    Hello thank you for responding. but I tried this and it did not fix the issue. My pc still shows that no audio is coming out

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