Booting failure

Hi, I'm Robinson, and I’m happy to help you today.

I know how frustrating this may be for you but I'll do my very best to help you.

If you select the first option "ATA HDD0" and press enter then does Windows boot normally? If boot normally, this is just the boot order on de Bios settings and you just need to change.

1-Reboot your computer while pressing repeatedly the F2 or Del key to enter on Bios settings

2-Go to the boot settings

3-Then you should be able to see a setting called "boot order"

4-Set the hard drive in the first boot order then click on F10 to save the changes and reboot your PC

5-After this change your computer should boot on Windows without showing this screen.

Hi, I'm Robinson, and I’m happy to help you today.
I know how frustrating this may be for you but I'll do my very best to help you.

If you select the first option "ATA HDD0" and press enter then does Windows boot normally? If boot normally, this is just the boot order on de Bios settings and you just need to change.
1-Reboot your computer while pressing repeatedly the F2 or Del key to enter on Bios settings
2-Go to the boot settings
3-Then you should be able to see a setting called "boot order"
4-Set the hard drive in the first boot order then click on F10 to save the changes and reboot your PC
5-After this change your computer should boot on Windows without showing this screen.

Thanks robinson your guidelines have solved one part of the problem and the remaining part of the problem is still stressing me. Where is now my PC boots but after entering password black screen appears with cursor and if i press ctr+shift+esc it appears as below and when i try to access task manager it says the device is not ready what should i do there i need your help

Here are some troubleshootings that you can try and should fix this error.

Solution 1: Please check this link, to see how to troubleshoot black screen or blank screen errors

https://support.microsoft.com/en-us/sbs/windows...

Solution 2: Run the Startup Repair

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options > Startup repair

5-Wait until the repair finish, then try to log in on Windows

Solution 3: Repair the boot files.

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Run these commands:

chkdsk c: /f /r (and press Enter)

bootrec /fixmbr (and press Enter)

bootrec /fixboot (and press Enter)

bootrec /scanos (and press Enter)

bootrec /rebuildbcd (and press Enter)

sfc /scannow (and press Enter)

6-When finish close the command prompt then click to return to the first screen

7-Click to continue to normal boot

Solution 4: Reinstall Windows.

As long as you do not format the C: drive in the Setup, you will not lose your data, but they are moved to another location. After the installation, you can find a folder Windows.old in the root directory of C: drive. All your files are saved there.

Note: This procedure only will keep the personal files, all software and apps need to be reinstalled.

1-Create a USB device with an installation image.

You can create using the media creation tool, download it on this link.

https://www.microsoft.com/en-us/software-downlo...

2-Enter on BIOS/UEFI and change to boot from the USB device.

3-Click "Install Now".

4- Type your product key or skip it. Usually, your computer will be activated automatically when it's connected to a network if your install the same version of Windows 10 as before.

5- Select the installation type "Custom".

6- Select the C: drive and click Next to proceed. Then, wait patiently until the installation is complete 100%.

This procedure only will keep the personal files, all software and apps need to be reinstalled.