No luck at all. I've resorted to scanning multiple-page documents using my iPhone, which isn't suitable because the file sizes are huge. It's really disappointing to be stuck with this app just because I updated my Windows OS
How do I scan multiple pages as a PDF file in Windows 11?
Since updating to Windows 11, the only way I seem to be able to get my scanner to work is using Windows Scan. Unfortunately, I can't see any way to scan multiple pages into the PDF I am trying to create. I used to be able to do this using my scanner's functions but since updating to Windows 11, the scanner can't seem to connect to my PC via the scanner's buttons. Does anyone know a way around this?
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
58 answers
Sort by: Most helpful
-
Anonymous
2022-04-28T14:41:40+00:00 -
Anonymous
2021-11-01T06:23:20+00:00 Hi Cat lady. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.
You said you're using Windows Scan, the simple scanning app that comes from the MS Store app. Correct? During a scan if you open it and look under File Type, the drop down includes .pdf file type to choose to save the file to.
It's illustrated in Step 5 here with the PDF setting already set:
https://www.windowscentral.com/how-scan-documen...
If you'd rather use your scanner software, chances are it only needs to be reinstalled after an Upgrade. Go to the scanner or printer's Support Downloads webpage to download and install the full software package (which you may have to dig to find as they're pushing thinly developed apps from manufacturer, too). In rare cases you may need to uninstall the software in Apps Settings first before installing it fresh.
If it won't install then try again in Compatibility Mode:
https://www.groovypost.com/howto/run-old-softwa...
https://social.technet.microsoft.com/Forums/win...
I hope it helps. Based on the results you post back I may have other suggestions if necessary.
______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
-
Anonymous
2022-02-22T01:17:18+00:00 Yep, downloaded Brother iPrint&Scan. Works for me.
-
Anonymous
2022-09-06T12:50:03+00:00 Microsoft must know of the problem but appears to have done nothing to fix it. As it is causing so many user difficulties I would have expected action to rectify it by now. Is there not someone from Microsoft on here who can fix it.
-
Anonymous
2022-09-02T12:51:57+00:00 I have the same problem having purchased a new HJP Laptop with windows 11 installed.
I have spent countless hours over the last 3 weeks initially getting the laptop to recognise the [printer which is now resolved.
I can print but the scan shortcut uses the windows scan which has completely different operations and I can scan a doc but it does not allow multiple pages.
I did find advice on line which made it work perfectly. However when restarted it reverted again.
I have an Epson all in one print and scan which perfectly on windows 10.
I understand that there are two modes the Epson scan and windows scan. I did find a web site that explained the issue but had no resolution. in tht it depends on which system detects the scanner. I just need a way to make it use Epson not windows.
As others have said it is deeply disappointing that an upgrade does not work and in effect is a downgrade.
Really appreciate some help