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Cannot completely remove Intel(R) HD Graphics 630

Anonymous
2022-02-19T06:41:13+00:00

When i open 3D modeling software Blender 3.1 it keeps giving me the error "OpenGL 3.3 or higher is required" and i've googled a ton of "solutions" but nothing works so i'm taking another approach. I have an AMD Radeon RX 6700 XT which definitely supports this version of OpenGL. I see both AMD and Intel(R) HD Graphics 630 displayed in Device Manager's Display Adapters. Actually both graphic adapters definitely support OpenGL 3.3 and higher and i made sure their drivers are all up to date, you can even see it in the OpenGL Extensions Viewer that OpenGL 4.6 is supported. So my suspicion is that maybe they are not compatible running together so i am trying to uninstall and delete the crappier graphics adapter "Intel(R) HD Graphics 630" but after restart i see "Microsoft Basic Display Adapter" and i still get the error "OpenGL 3.3 or higher is required" when trying to run blender. So this time i uninstall and delete "Microsoft Basic Display Adapter" but after restart "Intel(R) HD Graphics 630" pops up again alongside my AMD GPU. What on earth is going on? why can't i only have 1 display adapter running?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-02-19T09:32:25+00:00

    I am happy to help you, Harry. Keep me posted on your progress as I will be here to help until the case is resolved.

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  2. Anonymous
    2022-02-19T09:27:38+00:00

    Hi Greg,

    Thank you for taking the time to help me out! That is a very good point, i'll take note of that. Oh yeah i tried the disabling to no avail that's why i attempted to uninstall/delete it. But yeah i will try disabling it in the BIOS/UEFI.

    Cheers,

    Harry

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  3. Anonymous
    2022-02-19T07:23:59+00:00

    Hi Harry. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

    First check in the BIOS/UEFI Setup to see if you can disable the unwanted GPU there. This is safer anyway since if you lose the other one you can always access the BIOS to turn it back on, but if you turn it off in Windows there's no way to get in to turn it back on.

    If after scouring all settings, if there's no setting in the BIOS for this then you can turn it off either the Display Settings usually accessed by right clicking the Desktop, or in Device manager by choosing Disable, not Uninstall which just reinstalls the driver, or defaults to the previous driver as you found.

    If this doesn't help then next stop I'd make is Blender Support which if you paid for it should be included (and premium) or their Forums which is often as good or better:

    https://www.blender.org/support/

    https://www.blender.org/community/

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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