Hi Lynn, I am Juliet and It's my pleasure to help you today.
How are you? I hope you are doing good.
I know how frustrating this may be for you but I'll do my very best to help you :)
If you don’t see the Driver Updates section, no optional driver updates are available. This screen also offers other types of optional updates, including optional quality updates, also known as C and D updates.
For additional information, Expand the "Driver Updates" section.
You will see a list of available optional driver updates here. For each, you will see the hardware manufacturer name, device type, date, and version number.
Some drivers will have incorrect dates or no dates at all.
You may also see duplicate versions of a driver with several different version numbers.
To install an optional driver update, just check it and then click “Download and Install” at the bottom of the list.
Tip: You shouldn’t install any of these optional driver updates unless you have a specific problem with the hardware device it’s associated with. Optional driver updates could introduce new problems. Don’t fix what isn’t broken! :)
I hope it helps! Let me know the results.
Please Let me know if you have more questions or the above method didn't work for you, I'll be more than happy to assist you further :)
source:
https://www.howtogeek.com/751889/should-you-ins....
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