Thanks, your valuable information allowed me to solve the problem.
wia scan not working. How do I get the scanner working again?
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Anonymous
My HP OfficeJet Pro 8600 Premium printer quit scanning after the December HP updates. The scan doctor tries to do an WIA Scan and fails to repair the problem. I'm using Windows 10 on a Dell XPS computer. I tried to turn on the wia in windows but it failed.
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2022-02-12T07:09:15+00:00 -
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Sumit D - IA 169.5K Reputation points Independent Advisor2022-01-21T05:02:57+00:00 Thanks Dale. This is the root cause of the problem.
Can you try restoring the registry for that service?
https://www.tenforums.com/attachments/tutorials...
Restore default services in Windows 10
https://www.tenforums.com/tutorials/57567-resto...
Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.
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Anonymous
2022-01-21T03:52:03+00:00 Hi Tom,
I am Sumit here to assist you with this question.In services.msc, is Windows Image acquisition service running or stopped?
Press Windows+R keys on the keyboard, or Right-click Start on the taskbar, and choose Run.
Type services.msc
Press Enter.
No wia is not running. When I attempt to start wia by clicking on start under its properties it fails to start and gives me a 1067 error message saying it can't start wia on this computet. I'm using Windows 10 on a DELL XPS computer. Scan was working just fine until earlier this month. My HP Officejet Pro 8600 will still scan to a USB stick but not to my computer. Printing functions are still working fine. My name is Dale (not Tom) by the way. Thank you for trying to help!
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Sumit D - IA 169.5K Reputation points Independent Advisor
2022-01-20T02:54:18+00:00 Hi Tom,
I am Sumit here to assist you with this question.
In services.msc, is Windows Image acquisition service running or stopped?
Press Windows+R keys on the keyboard, or Right-click Start on the taskbar, and choose Run.
Type services.msc
Press Enter.