Family Tree Builder Pop-up

I have the same issue. Family Tree Notification in the lower right corner written in Russian or similar language. I'll try your suggestions and see what happens. I close it and it just pops again sometime later

Pete

Hi XRedblaizeX -

I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

When do you receive the pop-up? Did you install any software or are there any changes made on the computer before the issue started?

Kindly take a screenshot of the pop-up and post it on your next response

Please perform a clean boot on your windows computer and check if it helps

Perform Clean Boot

• This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.

1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you're not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility

Restart the computer normally and check if the same issue appears

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor