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Sound problems in windows 10

Anonymous
2022-04-08T15:58:31+00:00

I have recently started to suddenly have sound problems. I do not think there was any update after the sound problems started to happen. Currently, if something is playing, Windows just doesn't even register that any audio is being played. For example, if I play a video on YouTube on Firefox, at first it'll take really long for the playback to actually start, after it does start, Windows doesn't register any sound coming from Firefox in volume mixer, or any other application for that matter. Firefox even hangs sometimes while playing the video (it's completely fine on other things. I have already tried usual things to no avail. Things I tried:

  • Checking if volume is too low or muted
  • Checking if the correct audio output is selected (only one available and those are the inbuilt speakers)
  • Checking if the speakers themselves are broken (the speakers work fine on the dual booted Parrot OS and also the boot animation which plays sound)
  • Checking if any drivers are outdated (all of them are up to date)
  • Reinstalling the drivers (uninstalling from device manager and then restarting for Windows to install them again)
  • Checking for disabled Windows audio service and also restarting (from services app)
  • Updating Windows
  • Trying to reinstall Windows with the Windows 10 installer (as suggested by an advisor on a different thread)
  • Checking if speakers are somehow disabled in the BIOS (suggested by another advisor on a different thread; there was no option to disable or enable the speakers)

I have already tried all the different methods I could find from this forum and other sources, to no avail.

I cannot figure out what the damn problem is. Please help me.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-04-08T16:05:11+00:00

    hello , as you have done many troubleshooting steps i recommend you to fully uninstall sound drivers

    for this download ddu from here https://www.guru3d.com/files-details/display-driver-uninstaller-download.html 

    here is guide https://www.wagnardsoft.com/content/ddu-guide-tutorial 

    but in this guide gpu drivers are uninstalled but you have to select sound drivers

    the press clean and restart

    after restart go to windows update and install all available updates

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  1. Igor Leyko 110.6K Reputation points Independent Advisor
    2022-04-08T17:03:47+00:00

    Hi,

    My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

    Did you try to reinstall sound driver from PC/motherboard support site? What is the exact model of hardware?

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  3. Anonymous
    2022-04-08T16:25:19+00:00

    Wow, that worked like magic! Thank you!

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