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The user profile service service failed the sign-in [CANNOT LOGIN TO ANY USER ON MY LAPTOP]

Anonymous
2022-04-17T22:15:05+00:00

I cannot login to any user on my laptop when I start up my laptop, all I keep getting is the user profile service service failed the sign-in can someone please help me fix this, I don't know what to do.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2022-04-18T00:50:02+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Just to clarify, do you also encounter the issue when you access your account via safe mode?. Please see the steps under "From the sign-in screen": https://support.microsoft.com/help/12376/window...

    Another option is to built-in administrator account, then create a new user account instead:

    1. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart
    2. After your machine reboots, click on "Troubleshoot" under Choose an option
    3. Click on "Advanced options" > select "command prompt"
    4. On the command prompt window, type net user administrator /active:yes and press Enter
    5. Reboot your machine, see if you'll be able to login to the built-in administrator account
    6. Create a new user account and copy your files to the new account(go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...

    I hope this helps. Good luck!

    30+ people found this answer helpful.
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  2. Anonymous
    2022-04-18T16:23:18+00:00

    This still did not work, I keep getting.

    The User Profile Service service failed the sign-in

    User profile cannot be loaded

    10+ people found this answer helpful.
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  3. Anonymous
    2022-04-18T02:34:31+00:00

    I tried that and still, nothing works.

    10+ people found this answer helpful.
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  4. Anonymous
    2022-04-19T04:53:52+00:00

    Hello Noah. I'm Greg, 10 times awarded MVP, here to help you.

    Try these fixes for User profile failed the sign-in:

    https://www.makeuseof.com/fix-the-user-profile-...

    https://www.techadvisor.co.uk/how-to/windows/so...

    https://www.techadvisor.com/how-to/windows/fix-...

    https://www.tenforums.com/tutorials/145678-fix-...

    https://wethegeek.com/how-to-fix-the-user-profi...

    https://theitbros.com/user-profile-service-fail...

    If those don't work use whichever method works in this link to get into Repair Mode so you can do the necessary repairs or do a Reset:

    https://www.tenforums.com/tutorials/2294-advanc...

    Easiest is to force shutdown by holding in the power button. Do this twice. The third time you power on it should start into Repair Mode. Once in the Repair Mode try the numbered steps below.

    It may be necessary to create bootable media on another PC to access Advanced Startup Options to try repairs, a Reset or do the Clean install. The bootable media has it's own set of files so that repairs or Reset might work better, doesn't require a password, and you'll have it to if necessary do the vastly superior Clean Install.

    To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: https://www.microsoft.com/en-US/software-downlo...

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key given here: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Advanced Troubleshoot Options, then:

    1. Try a System Restore, working backward.
    2. If that fails try Uninstall Updates as far back as necessary to see if this was caused by an Update. If Steps 1 or 2 get it started then immediately check Windows Update for Updates and hide them using this tool: https://www.tenforums.com/tutorials/8280-hide-s...
    3. Open the Command Prompt to:

    a) run System File Checker: https://www.wintips.org/how-to-run-sfc-offline-...

    and DISM: https://www.ubackup.com/windows-10/dism-offline...

    b) run a full Disk Check: https://www.windowsdigitals.com/how-to-run-chkd...

    c) trigger Safe Mode with Networking (for internet) or Safe Mode following Option 3 here: https://www.digitalcitizen.life/4-ways-boot-saf... to roll back Updates & Drivers in Windows Update History, update your drivers from the PC/Motherboard manufacturer's website and diagnose further with these steps: https://www.howtogeek.com/164876/how-to-use-saf...

    d) Try to enable the built-in elevated Admin account from Option Five here:

    https://www.tenforums.com/tutorials/2969-enable...

    Boot into this emergency Admin account (leaving password box blank) to create a new Local Admin account:

    https://www.isumsoft.com/windows-10/3-ways-to-c...

    Sign into the new Account, make sure it works correctly, if so move your files over via C:\Users, when ready delete the old account and change the new one to your MS Account if desired in Settings > Accounts > Your Info > Sign in with a MS Account instead.

    1. If those fail then go back to Troubleshoot Options to do a Reset.
    2. If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Everything needed to Clean Install is here: http://answers.microsoft.com/en-us/windows/wiki...
    3. If you have files that aren't backed up you can use the same bootable media to try to rescue your files using these methods: http://answers.microsoft.com/en-us/windows/wiki...

    Your files should be backed up at all times if you value them at all. In the Clean Install tutorial in Step 5 I give the best methods to back up.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    4 people found this answer helpful.
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  5. Anonymous
    2022-04-18T17:38:25+00:00

    Hi NoahFord5,

    Just to verify, have you also tried to perform the clean install?

    You may also look into the Windows 10 recovery options(see "Restore from a system restore point" or "Reset your PC"): https://support.microsoft.com/help/12415/window...

    Hoping for your feedback. Thank you.

    3 people found this answer helpful.
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