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Slow PC all of a sudden

Anonymous
2022-05-29T05:12:42+00:00

So around the beginning of this month, my Laptop just suddenly became really slow. It takes forever to boot up and to load simple things like file explorer. I scanned for a virus using windows defender but nothing showed up so I tried malware bytes and it said it found malware, deleting it did nothing. Am not sure if maybe there is a hidden virus or what but the laptop was fine a month ago. Also, in file explorer, the "This PC" icon just turned black so am not sure if thats a sign of a virus or something.

Another thing, the internet on this wifi just stops working. it shows that its connected and works fine on all other devices but here stuff just load and say that they cant connect. This is happening to me right now.

This is what task manager looks like:

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-05-29T08:10:56+00:00

    Hello,

    I tried it and it didnt work. still slow

    2 people found this answer helpful.
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  2. Anonymous
    2022-05-29T05:45:03+00:00

    Hi MMoumen -

    I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

    Kindly follow the steps below and check if it helps

    Tips to improve PC performance in Windows

    https://support.microsoft.com/en-us/windows/tip...

    After the following the steps, kindly try to run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

    Perform SFC Scan and Repair Windows Image

    -This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

    1. Open command prompt with administrator access
    2. Type each command below and wait until scan is completed.

    SFC /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    1. Close the command prompt.

    Restart the computer and check if the same issue appears

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor

    1 person found this answer helpful.
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  3. Anonymous
    2022-05-30T20:57:41+00:00

    Hi MMoumen -

    Thanks for the response and I'm glad to know that the computer runs faster now.

    Please let me know if you have any further questions.

    Cheers!

    Kevin B.

    Independent advisor

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  4. Anonymous
    2022-05-30T13:47:10+00:00

    Hello kevin,

    I think the computer is faster now thanks!

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  5. Anonymous
    2022-05-29T21:06:28+00:00

    Hi MMoumen -

    Thanks for the response and I do apologize if the method did not work.

    When did the issue started? Are there any recent changes made on the computer before the issue started?

    Kindly follow the steps on the link below to fix any corrupted system files and services on your windows computer and check if the same issue appears after performing the steps

    https://answers.microsoft.com/en-us/windows/for...

    Regards,

    Kevin B.

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