Router's SSID Not Showing Up

Thanks for everyone's help.

I noticed that the list of available SSIDs on my Windows configuration was shorter than on my phone. When I boot to Linux all the SSIDs show up that I see on the phone. That made me pretty sure that it's not a router issue but seemed to be a driver issue for the network adapter in Windows.

I opened Device Manager and removed the Intel Dual Band Wireless AC-7260 adapter. I responded to delete driver software. I scanned for new hardware and the WiFi adapter showed back up and installed a 2015 version of the driver. SSIDs populated with a complete list including my missing SSID for my router. Back in business and blazing along at 5ghz connected speeds.

Weird the newer drivers don't work and find the SSID. In any case, fixed! Apparently, not all the time newer drivers are better drivers ;-)

Thanks for your help. I was able to do that with a different computer connected to the router as my wired port isn't working on my laptop. It did not cure the problem. My ASUS ROG G751JT with Intel Dual Band AC 7260 didn't see the SSID being broadcast by the ASUS CMAX60000 router / modem.

Hi kernrsn ,

connected to the router via network cable, go to the Wireless Settings page and temporarily change the SSID and WiFi password. Save your changes and restart the router. Disconnect the network cable from the router and from the PC, then check if it detects the new SSID and if you can connect and access the internet.

Specify the exact model of your wireless network card.

No luck. I followed through Methods 1-4 in their entirety in your reply.

In Method 3 the following commands had errors:

netsh int 6to4 reset all

The following command was not found: netsh int 6to4 reset all

netsh int isatap reset all

The following command was not found: int isatap reset all.

netsh int teredo reset all 

The following command was not found: int teredo reset all.

I copied the commands from Method 3 and pasted them into the administrator's command prompt.

I still don't see the SSID of the WiFi from the router I'm trying to connect to on my laptop. I find the SSID and connect with all other devices attempted. This laptop finds and connects when booted into Ubuntu.

I'm stumped.

I do have connectivity as I am able to connect to an Xfinity hotspot somewhere else within range so I have internet access.

Thanks!

Ron

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you are having problems with your Internet connection.

Could you share your computer model? Press Windows+R, type msinfo32 and click OK, when opening the info window, send me a printscreen please.

Please perform all procedures below and check if the problem persists.

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer.

Restart the computer and see if the behavior still persists, follow the procedure below.

Method 2

Problems solution.

The Troubleshooting section of the Control Panel includes more than a dozen network, Internet, audio and video troubleshooting and program compatibility. Problem Solutions are not designed to solve all problems, but they usually save time and avoid major concerns.

1. Press WIndows + I to open the settings window;
2. In the search window type Troubleshooting and select the Recommended Recommended Troubleshooting option;
3. Select "Start Operation" > "Internet Connections";

If not, I recommend that you do the procedure below.

Method 3

1. Press Windows + X, select Windows Powershell (Admin);
2. In the window, copy and column the operating commands below, pressing Enter at the end of each line:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

Test and see if the behavior is repeated, if the behavior continues and perform the next procedure.

Method 4

Resetting network settings

1. Press the “Win ​​+ I” keys together to enter the Windows “Settings” menu;
2. Then, enter the item "Network and Internet";
3. From the "Status" tab, look for the "Network reset" item and click on it;
4. On the new screen, click on “Restore Now” and restart your computer as prompted.
5. After performing this procedure, the machine may take a while during the next startup, but just wait for it to be back to normal the next time. If you use a Wi-Fi network, be sure to connect to it again to use it again.

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!