Hi KevinWagner2 -
Thanks for the response and I do apologize if the method did not fix the issue
You may need to perform either Clean or Custom install of windows on your computer. This will reinstall windows on your computer making sure that every corrupted files on your computer which causes the issue will be fix and replace with a new system files. Kindly select which type of windows installation would you like to proceed below
Custom Install -
This type of installation will reinstall windows on your computer removing everything with the exception of your personal files. All of the users personal files will be moved to a specific location inside C drive after the installation completes. You may use this kind of installation of you don't want to lose your personal files. If you wish to proceed, kindly click on the link below and follow the steps
How to: Perform a Custom Installation of Windows
https://answers.microsoft.com/en-us/windows/for...
Clean Install -
This type of installation will wipe everything on your computer including your personal files, settings and applications. Unlike Custom install, clean install will give the computer a fresh start like it is when you open the computer the first time. If you wish to proceed with the clean installation, kindly click on the link below and follow the steps provided
How to: Perform a Clean Install or Reinstall of Windows 10
https://answers.microsoft.com/en-us/insider/for...
Note: Both type of installation will remove all applications installed on your computer before. You'll need to reinstall all of your applications after performing the reinstallation.
Regards,
Kevin B.