Share via

Can't use laptop as a mobile hotspot

Anonymous
2022-04-03T21:44:24+00:00

I am trying to set up my laptop as a mobile hotspot for my Android phone. I want to share the laptop's wi-fi internet connection with the phone over a bluetooth connection between the phone and laptop. I can connect the phone and laptop via bluetooth and turn on the laptop mobile hotspot. The phone bluetooth settings say the phone is "connected to device for Internet access." However, as soon as the bluetooth connection completes, the laptop wi-fi turns off and I lose my Internet. I cannot turn it on again unless I terminate the bluetooth connection. The mobile hotspot settings say I am sharing "my Internet connection from Wireless Network Connection," but it also says "There is no Internet connection to share, but your mobile hotspot is still turned on." In short, if my laptop mobile hotspot is turned on, the laptop wi-fi turns off as soon as I connect my phone's bluetooth. Is there any way to fix this?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-04-04T14:33:19+00:00

    Good Day WarrenNeufeld,

    I appreciate your time getting back to this thread, If the issue persists, perform Repair Upgrade, it will repair and replace any corrupted system files.

    Step 1: Download Media Creation Tool from Microsoft.

    https://www.microsoft.com/en-us/software-downlo...

    Click “Download Tool Now”

    Step 2: Run MediaCreationTool.exe.

    Step 3: Choose "Upgrade this PC now".

    Step 4: Select "Keep personal files and apps".

    Step 5: Let it install

    Restart once done and check.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-04-03T23:20:29+00:00

    Good Day WarrenNeufeld,

    I appreciate your time getting back to this thread, you can proceed with these steps.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Internet Connection and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Restart your computer and try to setup mobile hotspot using wifi.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    0 comments
  3. Anonymous
    2022-04-03T23:14:04+00:00

    Thank you for the suggestion. However, I have tried that. The instructions raise several problems. First, there is no edit button in my Hotspot settings when I select share connection over Bluetooth. Also, since I'm sharing over BT, the instruction to find the connection in the wi-fi settings of my phone makes no sense. I've checked. It's not there. Since laptop wi-fi won't stay on, it shouldn't be there.

    Thanks again for the suggestion.

    0 comments
  4. Anonymous
    2022-04-03T23:11:54+00:00

    Good Day WarrenNeufeld,

    I appreciate your time getting back to this thread, which one did you choose, is it the Wifi or Bluetooth in the settings, can you please choose to Share your Internet connection over Wifi instead of Bluetooth and check you can connect to it.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    0 comments
  5. Anonymous
    2022-04-03T22:18:22+00:00

    Good Day WarrenNeufeld,

    My name is Carlo, I am also using Windows 10 pc and community member like you.

    You can visit this link and try these steps.

    https://support.microsoft.com/en-us/windows/use....

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    0 comments