Erro 0x0000011b

Edione Carlos Nunes Ribeiro 1 Reputation point
2021-11-30T13:32:08.023+00:00

Olá!
Eu me chamo Edione.

Estamos com problemas no mapeamento das impressoras na maioria dos nossos computadores com Windows 10 e 7.
Informo que pesquisando na internet, vimos que esse problema de mapeamento é em decorrência de uma atualização lançada pela Microsoft.

Pedimos a gentileza que nos oriente em como resolver esse problema, tendo em vista que os nossos colaboradores não estão conseguindo imprimir, devido a falha no mapeamento das impressoras.

Desde já, agradeço!

Windows for business | Windows Server | User experience | Print jobs
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  1. Limitless Technology 39,931 Reputation points
    2021-12-02T10:01:27.753+00:00

    Hi there,

    Yes, this is a Known issue with Windows updates, and uninstalling KB5005573 from the print server has solved the problem.

    This update has affected many users and I like to share the forum for the same issue https://learn.microsoft.com/en-us/answers/questions/553928/error-0x0000011b-no-workgroup-printer-access-it-wo.html?page=1&pageSize=10&sort=oldest

    For most users removing the update has sorted this, there are also other GPO methods described in the article try your hands on them and see how it goes.

    Hope this resolves your query!

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    --If the reply is helpful, please Upvote and Accept it as an answer--

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  2. Alan Morris 1,336 Reputation points
    2021-12-03T02:34:42.313+00:00

    The new Windows default does not allow sharing printers to Windows 7 from Windows 10.

    There is a registry configuration to allow this configuration. This is the new Windows default.


  3. Alan Morris 1,336 Reputation points
    2021-12-03T16:59:58.307+00:00

    Hi @Edione Carlos Nunes Ribeiro

    Microsoft article here: https://support.microsoft.com/en-us/topic/managing-deployment-of-printer-rpc-binding-changes-for-cve-2021-1678-kb4599464-12a69652-30b9-3d61-d9f7-7201623a8b25

    On the machine sharing the printer

    Add
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

    Dword RpcAuthnLevelPrivacyEnabled

    set the value to 0

    Restart the Print Spooler

    There is no need to add this configuration to Windows 7, the print spooler on Windows 7 does not support this new protocol which is why it will need to be configured as off on the server.

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  4. Edione Carlos Nunes Ribeiro 1 Reputation point
    2021-12-03T17:44:28.59+00:00

    Aparentemente deu certo. Obrigado!

    Quais impactos a criação dessa chave pode trazer?


  5. Alan Morris 1,336 Reputation points
    2021-12-03T18:37:39.377+00:00

    @Edione Carlos Nunes Ribeiro

    I did the Google translate on your message.

    Creating this key will just cause the printer connection to use the methods and protocols in place since Windows Vista.

    The new method protocol is only supported on Windows 8 and greater. This protocol method is NOT supported on MacOS so anyone with Macs will need to disable the protocol if they need to connect from Mac to a shared Windows printer.

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