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Windows 11 stutters on application loading

Anonymous
2022-04-09T14:17:38+00:00

Hello. I've recently bought a new Lenovo Legion 5 laptop (AMD Ryzen 5 5600H 3.30GHz + Radeon Graphics + NVIDIA GeForce 3060 + 16GB RAM + SSD) with Windows 11 pre-installed and I've been facing a particular issue ever since day 1.

I have noticed that sometimes when loading or reloading applications, Windows 11 hangs up entirely for about 1-3 seconds. During that time mouse doesn't seem to work, it doesn't move. So far I have noticed this behaviour in four cases:

  • Clicking on speakers/wifi/battery icon in the taskbar - there is a 1 second freeze of the entire OS. Interesting enough, it seems it never happens again until OS is restarted.
  • Clicking on Settings - same case as speakers icon in the taskbar.
  • Right clicking a file - this happened only once so far. When I right clicked an archive to show the drop-down menu, the entire OS froze for a second. Then it never happened again.
  • Maximizing minimized application - this happened twice so far. In both cases it happened with one game's engine editor. I left the editor open and minimized in the background while I was doing other things. When I clicked on the taskbar to restore it to the foreground, the OS froze for about 3 seconds before showing the app.

Every time after the OS restores its functionality everything works well. I haven't noticed any errors or warnings in the Event Viewer. SFC and DISM don't seem to fix the issue.

Especially the last case makes me wonder if maybe Windows 11 doesn't have some power/performance saving option that makes applications go into some sort of stand-by mode. This would explain why it takes so much time to load them when they were minimized for a longer period of time. Anyway, I am wondering if I'm the only person who has these issues?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-04-09T15:17:06+00:00

    Hi, my name is Neil and I'm a Windows 11 user like you.

    Sorry you're experiencing stuttering and freezing issues with your Apps.

    I have seen these types of issues with system having "Fast Startup" enabled. Turning off Fast Startup can stop these stutters and freezes.

    Fast Startup shaves seconds of your Windows boot up time. However, having it enabled means that your computer enters into a kind of hybrid power/hibernation mode and doesn't fully shut down as it would normally do. Some systems just don't get along with this feature enabled and it can cause the kind of niggling issues you have reported.

    It's easy to turn it off and it would be a good way to see if this improves the problems you have been experiencing without having to resort to anything drastic.

    To turn it off, follow these instructions:

    Click the search icon on your taskbar and type: Control Panel

    Click on Control Panel (App) in the results.

    In the Control Panel window, click the dropdown box next to "View by:" in the upper right corner and select "Large Icons".

    Click on "Power Options".

    On the left hand side, click on "Choose what the power buttons do".

    Click on where it says "Change settings that are currently unavailable"

    Remove the tick next to "Turn on fast start-up (recommended)"

    Click the "Save changes" button.

    Close the Control Panel window and reboot your computer.

    Now see if your computer behaves normally and does not suffer from any stutters or freezes.

    Let me know if this helps.

    Kindest regards,

    Neil

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  2. Anonymous
    2023-03-14T10:00:27+00:00

    Currently dealing with this issue.

    Custom Desktop Gaming build

    CPU: AMD Ryzen 5 3600

    GPU: gigabtye 3070 8GB

    32GBs DDR4 RAM @ 3600MHZ

    W11 on an 1TB nvme.

    The issue has extended to games now, and the system will lock up for 1-2 seconds entirely randomly. doesn't seem to matter which (installed on same drive or nvme).

    Currently moving on to testing with LatencyMon to see if I can pinpoint anything. Link for anyone else:
    EDIT: testing DPC Latency Checker instead, no install needed.

    DPC Latency Checker: What Is It & How to Download & Use It (windowsreport.com) https://www.resplendence.com/download/LatencyMon.exe 
    https://www.resplendence.com/download/LatencyMon.exeEDITEDIT 2: including another link with some info. LatencyMon is showing searchindexing causing hard page faults along with Wdf01000.sys and nvlddmkm.sys reporting high ISR and DPC counts. I'm going to check the indexing, but I likely also need to DDUthe drivers/all folders for nvidia, and start over.

    windows - What causes page faults? - Stack Overflow

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  3. Anonymous
    2022-08-20T17:35:29+00:00

    Hi Przemysław Kochański

    Hope you have already found the solution.

    I think I have found the cause of the stuttering.

    As I lately brought my asus rog flow x16 which is an AMD/nVidia combo.

    the default setting for graphic priority switches between AMD(iGPU) and nVidia(dGPU) is based on Windows' rule: Windows analyses when to use between them according to the program.

    I also experience the same ~1sec freeze while on desktop.

    As I am very conservative to the heat management I installed HWinfo to monitor the temperatures on AMD and nVidia

    I found when the stutter happen there is a brief wake up on my nvidia gpu (I looked at the tray icon)

    What I tried to do is manually switch between AMD/nVidia for active GPU according to my need and the stutter goes away

    i use asus's armoury crate and you should have a comparable app on your lenovo

    hope it helps

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  4. Anonymous
    2022-07-07T17:09:55+00:00

    Hello Smug,

    I am returning to mention my recent discoveries regarding stutters on Lenovo Legion 5 15ACH6H. I have so far managed to separate two different issues regarding stutters on Windows 11, which I think are both related to NVIDIA OPTIMUS technology:

    Laptop stutters when using certain Windows 11 UI elements

    This is the issue mentioned in the original post. After researching on Google I came to the conclusion that it's actually a well documented issue where a dGPU is triggered every time you use some parts of W11 UI, causing 0.5 freeze of the entire OS.

    Here you can read the same issue on HP Omen laptop with AMD+NVIDIA GPUs:

    HP Omen 15 mouse freeze on Windows 10/11 - HP Support Community - 8223478

    And here are other topics mentioning the same issue:

    Legion-5-15ACH6H-half-second-stutters-when-opening-certain-programs - English Community - LENOVO COMMUNITY dGPU-wake-up-freeze - English Community - LENOVO COMMUNITYdGPU Switch and Freeze Problem | NVIDIA GeForce ForumsSolved: dGPU Switch and Freeze Problem - Intel Communities[Partially Fixed] Intel + NVIDIA Laptop Freeze Problem - Microsoft Community

    The most important is the last link to the thread at Microsoft Community. It speaks of exactly the same issues I am facing on my laptop: 0.5 sec stutter when using wifi icon, right clicking on desktop, locking account, opening browser etc.

    This issue was acknowledged by Microsoft and Intel and it was fixed for Intel GPUs. The same issue seems to appear on several AMD+NVIDIA laptops, although I haven't found a single information if this problem was ever fixed by Microsoft+AMD.

    Laptop stutters every 10-20 seconds on either AMD GPU or NVIDIA GPU when laptop is unplugged from power

    This issue seems to happen on other Lenovo laptops as well and I have also managed to find a topic where it happened on an HP Omen laptop on Windows 10. Basically GPUs cause system stutter every 10-20 seconds. This happens on both GPUs, but in different circumstances:

    NVIDIA GPU:

    This GPU stutters if you turn on laptop or restart it. Then, if you unplug power and open any application that is set to use NVIDIA GPU (can be even notepad), the laptop will stutter.

    AMD GPU:

    This is a bit harder to reproduce. You have to let laptop go to sleep and hibernate, then after a few hours wake it up and unplug from power. Then, whenever integrated GPU is used, the OS will stutter every 10-20 seconds. Interesting enough, if you press CTRL+SHIFT+WIN+B to restart GPUs, the stutters will move over to NVIDIA GPU.

    This is the thread I mentioned with the same issue:

    Windows 10 stuttering, does anyone know how to fix it? : laptops (reddit.com)

    Unfortunately it seems there is no answer why this happens and how can this issue be resolved. The author said "My laptop is the 2021 Omen 15 with AMD 5800h so I doubt it's the processor. The same thing happened with my Dell XPS 15 with i7-7700hq".

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  5. Anonymous
    2022-05-23T15:49:39+00:00

    Hi everyone. Laptop returned from Lenovo Support. They said there is no hardware issue with the laptop and they reinstalled the entire OS and installed every newest driver and bios by themselves. Lenovo Vantage app says now that my laptop is up to date.

    I found out that the general "stuttering" feeling of the laptop was actually just me being stupid... It seems when you first time launch a game Windows 11 automatically switches from 165Hz to 60Hz, resulting in a "slow" and "stuttery" feeling. Once I found out about that and set resolution for each GPU the laptop feels smoother now.

    The mouse and app stuttering seems to still happen though, but it is less often and seems to have repro. Mostly I see stutters when opening some older applications that don't require GPU switch, eg. Tomb Raider IV (1999). Stuttering also becomes more noticeable when laptop is running on battery.

    In Event Viewer logs there are no clear errors apart from:

    • Source: Server | Event ID: 2505 | The server could not bind to the transport \Device\NetBT_Tcpip_{282A4EC7-29B0-49FA-B183-187F1B92CBF1} because another computer on the network has the same name. The server could not start. (there's a LOT of it)
    • Source: WLAN-AutoConfig | Event ID: 10003 | WLAN Extensibility Module has stopped. Module path: C:\WINDOWS\system32\IntelIHVRouter08.dll (few)

    There is also one application hang from dwm.exe, but I was opening GIMP and closed it while it was still loading, so I honestly think it was because of that and not because of drivers or anything. Anyway:

    • Source: Application Error | Event ID: 1000 |

    Faulting application name: dwm.exe, version: 10.0.22000.1, time stamp: 0x7cbe2305

    Faulting module name: udwm.dll, version: 10.0.22000.469, time stamp: 0x17142457

    Exception code: 0xc0000005

    Error offset: 0x000000000000b7f0

    Faulting process id: 0x6ac

    Faulting application start time: 0x01d86c4d654f62f5

    Faulting application path: C: \ WINDOWS \ system32 \ dwm.exe

    Faulting module path: C: \ WINDOWS \ SYSTEM32 \ udwm.dll

    Report ID: 8a7b068c-e4a4-4fe2-a1c5-4d5836a8aaf8

    Faulting package full name:

    Application ID relative to the error package: (nothing here)

    I don't have any dumps on this install btw.

    Interesting enough I don't notice stutters happening along with those events so I don't think they're related to them. My best bets atm are:

    • Either TPM is still causing slowdowns on AMD CPUs even with newest BIOS (I think it's better but not perfect)
    • Windows 11 changed its memory management and applications seem to stutter on loading and unloading.
    • GPU drivers for AMD Radeon & NVIDIA Geforce are still rather experimental (honestly the GPU switching feels worse than Intel&Nvidia Optimus duo from my old laptop)
    • DWM.exe is still prone to crashes due to all the recent Windows 11 UI changes

    Either way while it's not perfect it's better than it was and I don't have GPU driver crashes or errors anymore.

    If you guys have any idea why these occasional stutters still appear (esp on battery) then please let me know.

    Also if you know if Windows 11 can run okay without TPM let me know as well. Internet seems to have contradicting info about it often mixing cyber security with actual OS stability. I would like to try turning it off to see if there's really any difference (AMD seems to have issues with TPM).

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