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"Dump file creation failed due to error during dump creation." Error and system crash when gaming

Anonymous
2022-04-25T01:03:41+00:00

I really need some help. I am consistently getting complete system crashes when gaming. I'm losing my mind as this has been going on for weeks. I check the event viewer and see there is a couple errors:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

Dump file creation failed due to error during dump creation.

volmgr

  • EventID 161

[ Qualifiers] 49156

The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

ACPI

2

The message resource is present but the message was not found in the message table

[ Name] Application Popup

[ Guid] {47bfa2b7-bd54-4fac-b70b-29021084ca8f}

[ EventSourceName] Application Popup

  • EventID 56

[ Qualifiers] 49156

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-05-23T15:12:55+00:00

    All drivers are updated and Windows shows up to date. I thought I fixed the issue by swapping power supplies and everything seemed fine for a week or so but the problem is persistent. I ran dism /online /cleanup-image /restorehealth

    > sfc /scannow

    > chkdsk /

    And there were no errors. Bios is also updated. I still can't get windows to save minidumps or memory dumps when it crashes. I get a critical process died BSOD or just a black screen and I have to manually restart my PC. There's a new V2 log collector file I saved on my new thread.

    7 people found this answer helpful.
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  2. Anonymous
    2022-04-29T09:41:11+00:00

    Off,

    As my partner has said, and being myself specialized in this kind of issues, if you've completely reinstalled Windows 10 by doing a Clean Install with Windows 10 Media Creation Tool and the issue still persists, there's not much you'll be able to do software-wise, as it must be a problem that comes from hardware.

    Please, check if there's any minidump file (.DMP) in C:\Windows\Minidump. If there is, copy them to the desktop and then upload them to Google Drive, OneDrive or WeTransfer. Share the link with me so I can take a look at them.

    I believe that your hard drive may be having issues. First, please run these preliminary steps:

    First of all, make sure all Windows Updates are installed, all drivers are updated and BIOS is updated as well, everything with the latest installation possible.

    Then, we will do some system files check, and also check the hard drive, just in case. Follow these steps:

    1. Press Windows + X and open 'Command Prompt (admin)'. You can as well look for 'cmd' in Search bar, right-click and 'Run as administrator'.
    2. In the command prompt, run the following commands:

    > dism /online /cleanup-image /restorehealth

    > sfc /scannow

    > chkdsk /f

    Third command may ask you to type Y to reset the computer. Just type Y and then press Enter. I'd recommend you to post some feedback if these commands have fixed anything or not.

    Let's see how everything goes. Keep me updated :)

    4 people found this answer helpful.
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  3. Anonymous
    2022-04-28T00:10:58+00:00

    Not exactly sure how I fixed it but after completely reinstalling windows, I let Windows 11 update to 21H2 Windows Feature Experience Pack 1000.22000.613.0. After a restart I updated my Nvidia GPU to 511.79 instead of the newest 512.59 version and reinstalled Warzone to test since I had instant crashes on game start. While that installed I ran driver verifier again for the 3rd time this week and when Warzone finished installing, I loaded into a game. Everything was fine except for some stuttering which I figured was Driver Verifier working in the background. I played waiting for a crash and a minidump file but it never came. No crashes after 7 games. I reset Driver verifier and restarted my PC. Everything is fine now and hasn't crashed once since.

    4 people found this answer helpful.
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  4. Lester Bernard Reyes 78,595 Reputation points Independent Advisor
    2022-04-25T01:50:32+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, as per checking the error, the PC might be doing high Disk, CPU, or RAM usage, it can also cause by overheating of the CPU, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run memory diagnostic tool: A memory diagnostic tool is a RAM test to check if there are any issues with RAM.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Let me know how it goes and I hope that helps.

    Bernard

    Independent Advisor

    4 people found this answer helpful.
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  5. Anonymous
    2022-04-26T02:12:09+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, as per checking the error, the PC might be doing high Disk, CPU, or RAM usage, it can also cause by overheating of the CPU, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

    Method 1. Do clean boot:
    A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run memory diagnostic tool: A memory diagnostic tool is a RAM test to check if there are any issues with RAM.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Let me know how it goes and I hope that helps.

    Bernard
    Independent Advisor

    Method 1: My PC crashed just like before when running any games. It runs benchmarks cinebench, OCCT, linepack without any issues. No blue screen usually. Just a complete restart after it crashes.

    Method 2: Didn't resolve anything either. No memory errors to report. I've tried swapping memory sticks and running in single channel with either ram stick in. Same resulting crash and restart.

    I've reinstalled Windows 11 keeping apps and files. But its still the same. I've ran sfc/ scannow and DSIM restorehealth and neither of those fix anything. No pending windows updates either.

    3 people found this answer helpful.
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