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My Bluetooth is no longer on my Acer Aspire E 15 using Windows 10

Anonymous
2022-04-16T02:04:19+00:00

My Bluetooth is no longer on my Acer Aspire E 15 that uses Windows 10. I was listening through my ear buds on my laptop which requires Bluetooth. The Bluetooth was on and the ear buds were connected to Bluetooth. While listening to a site on YouTube, I received a message the earbuds were disconnected from Bluetooth. When I went to reconnect the earbuds to Bluetooth, I was told Bluetooth was not on my computer. It is not on my Device Manager and while troubleshooting I was told Bluetooth was not on my computer. How can Bluetooth not be on my computer any longer. All my laptop updates are up to date.

Peter

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-04-16T16:01:17+00:00

    Though I received a message saying my attempt to go to a restore point, my Bluetooth button to turn it on and off is back and it worked.

    I will keep my fingers crossed. Thank you for your time and help.

    2 people found this answer helpful.
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  2. Anonymous
    2022-04-16T02:59:16+00:00

    Hi PeterLagasse -

    Thanks for the response and I do apologize if the method did not fix the issue

    Kindly try to perform system restore to reverse any changes made on the computer.

    Perform system restore

    -This process will take your computer settings back to an earlier point in time where computer is working fine. If there's any changes made on your computer that removes the service, system restore should be able to fix the issue for you. To perform system restore please follow the steps below:

    1. Open the run box by pressing the Windows key + R and type rstrui.exe
    2. Once system restore windows open, normally it will suggest a restore point (sometimes it doesn't) if it does, select the 2nd option and hit next
    3. Select your desired restore point date and time and hit next and finish.

    Windows will going to restart your computer to initiate system restore. System restore might take several minutes to complete depending on the current speed of your computer and the changes it will made. Applications and updates that was installed on the computer prior to the date selected will be removed. It is important that when system restore starts, process must not be interrupted.

    DISCLAIMER:

    System Restore is a recovery tool for Windows that allows you to reverse certain kinds of changes made to the operating system. System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.

    Regards,

    Kevin B.

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  3. Anonymous
    2022-04-16T16:02:48+00:00

    Hi PeterLagasse-

    You're welcome. Glad to helped. Have a blessed day!

    Thanks,

    Kevin B.

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  4. Anonymous
    2022-04-16T02:50:22+00:00

    Kevin,

    I have tried their recommendations but none of them work, unless I am missing a recommendation that tells me how to reinstall Bluetooth without any cost.

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  5. Anonymous
    2022-04-16T02:37:35+00:00

    Hi PeterLagasse -

    I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

    Are there any recent changes made on the computer before the issue started?

    Kindly click on the link below and follow the steps provided to fix Bluetooth issues on your windows computer.

    Fix Bluetooth problems in Windows

    https://support.microsoft.com/en-us/windows/fix...

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor

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