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Windows 11 WiFi shows no networks found

Anonymous
2022-04-19T13:44:43+00:00

I cannot reliably connect to any Wifi networks.   When I look at the Wifi networks available, none appear.  I have gone through numerous attempts to get the networks to show, without success.  All other wifi devices can find the network and are working properly (Amazon Echo, iPhone, iPads, other computers).

  1. Internet, Network, and WiFi troubleshooters did not find problem except to say no wifi networks available (duh)
  2. Made sure Wifi is on and showing it is on (another duh)
  3. Made sure Airplane mode was not on ( a third duh)
  4. Uninstalled and reinstalled network adapter drivers.   Computer reports latest drivers are installed.
  5. Ran the Network & Internet troubleshooter
  6. Ran the following commands using an administrator Command Prompt

Additional data...  a neighbor down the street, also with a new HP laptop and Windows 11, gets the message that no WiFi networks were found.  After turning off then on the WiFi adapter and rebooting the computer, she might be able to get the computer to reconnect, but not often.   Sounds like the problem is HP/Windows 11 related after an update that occurred three weeks ago.

   netsh winsock reset

   netsh int ip reset
   netsh int ip reset resettcpip.txt
   ipconfig /release
   ipconfig /renew
   ipconfig /flushdns
restarted computer, no wifi networks shown

  1. Verified all Windows 11 updates have been completed, even ran a 'sfc /scannow' from an administrators Command Promt, no issues
  2. I disabled the power off option for the adapter, no change

:smiling_face_with_sunglasses:Ethernet works fine

I'm at a wits end.  Nothing works

Additional data :  After trying the support activity on the HP site, I made sure all the updates recommended by HP had been done to the computer.  Still no help.  I took a cheappie USB WiFi adapter (Realtek based) and connected it.  Voila, now I can see all the networks and connect to them.  But using the internal MediaTek communications card, shows no networks found.  So it must be the internal MediaTek card; but I cannot figure out how to make it work.

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2022-04-19T14:17:09+00:00

    Good Day LBSPilot,

    My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Reset Network Settings

    Open Settings.

    Click on Network & Internet.

    Click on Status.

    Under the "Change your network settings" section, click the Network reset option.

    Click the Reset now button.

    Click the Yes button.

    Restart your computer and try to connect.

    If issue persist, let's download the updated driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and manufacturer post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    60+ people found this answer helpful.
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  2. Anonymous
    2022-04-19T15:42:40+00:00

    Darn, after a week of 'no networks found' unless I plugged in a USB Wifi card to see the wireless networks, I unplugged the USB WiFi card, updated a pending Microsoft update, restarted the computer, and now it is working again. I tried shutting it down and restarting, putting it to sleep, and when back on, the Mediatek started working again (I can see all the networks around me). I didn't even get to try Carlo's suggestions. Let's see how long it will continue to work. BTW, it is a HP Pavilion Laptop 15-eg1053cl with MediaTek Wi-Fi 6 MT7921 (2x2) and Bluetooth® 5.2 combo.

    7 people found this answer helpful.
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  3. Anonymous
    2022-04-24T22:53:47+00:00

    The link did not take me to the driver, but I did search the web site and found a driver dated in January. I deleted the existing driver and reinstalled the hardware with the new driver. So far it has worked. I went to my neighbor who was having a similar problem, and it too seems to be working with the new driver. Many thanks Carlo. It has been three days without issues so far.

    4 people found this answer helpful.
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  4. Anonymous
    2022-04-19T20:50:24+00:00

    Unfortunately the link keeps giving me a SORRY... HP Customer Support site is temporarily unavailable". I'll try again tomorrow.

    1 person found this answer helpful.
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  5. Anonymous
    2022-04-19T17:16:55+00:00

    Good Day LBSPilot,

    I appreciate your time getting back to this thread. You can proceed with these steps.

    Go to this link and download the wifi driver, click Let HP detect your product

    https://support.hp.com/us-en/contact/laptop-ser...

    Once downloaded, don't install it yet, save the driver in your desktop.

    On you HP computer proceed with these steps.

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wireless driver that was installed

    -Right click and Uninstall

    Once uninstalled go now to your desktop and install the driver you just downloaded.

    Restart your computer and connect your device to the wifi.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    1 person found this answer helpful.
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