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Hardware Driver Updates

Anonymous
2022-04-19T21:56:56+00:00

Hello,

I have several machines with HP updates pending.

  • Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237 (listed twice)
  • HP Inc. - WSD Printer - HP Printer (BIDI)

I have downloaded and installed the correct drivers from HP, yet these still show in windows update. I do not want to just hide them. I would like to remove them so they do not keep showing up in our RMM Patch Updates.

Windows 10 - 21H2 - OS Build 19044.1645

Thank you.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-04-26T15:49:01+00:00

    Has been going on for a couple of months now. Drivers show they installed successfully in Oct 2021 but Windows keeps trying to install them.

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  2. Anonymous
    2022-04-26T14:03:04+00:00

    Yeah, I'm pretty sure it's a Windows issue. Not a driver issue. I have installed the device specific drivers from the HP website.

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  3. Anonymous
    2022-04-26T13:42:55+00:00

    I've done this as well previously. Did it again and Windows still tries to install these updates. I've even told Windows not to update drivers, but somehow, they still keep coming back.

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  4. Anonymous
    2022-04-20T13:56:23+00:00

    This did not resolve the issue. Windows is still trying to install these outdated drivers.

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  5. Anonymous
    2022-04-19T22:29:43+00:00

    Hi PhillipDavis5 -

    I'm Kevin B., Thank you for sharing your concern, let me help you sort things out.

    Kindly try to run the update troubleshooter to let windows check any issues with the update section of your windows computer. Once windows detected that the updates on the drivers were installed, windows will remove it from the update list.

    Windows Update Troubleshooter

    https://support.microsoft.com/en-us/windows/win...

    Hope this will help and have a bless day!

    Thanks.

    Kevin B.

    Independent advisor

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